6/10 好
2025 年 9 月 13 日
Good place but extra charged
The room and breakfast and place overall was good. Unfortunately upon check in, I was charged again for the room that I had already booked through Hotels.com, but was unaware of this until it appeared on my bank account the next day. I stopped at the hotel on my way back home to inquire about it and ask for a refund. The manager couldn't issue a refund right then but was going to take care of it. A few days passed and nothing. Reached out to find the status, manager was swamped and short staffed, would call me back. No response, tried again. Now manager was out due to personal reasons. Reached out to Hotels.com. They were fabulous and gave me a refund from what I paid them.
Brenda
Brenda,1 晚家庭旅行
Hotels.com真实住客点评