Rooms were very clean.
Staff was nice.
Breakfast was good and had lists of choices and fun oatmeal/waffle toppings. But we wanted bacon and bananas every day. And real waffle batter and plain omlets.
Vending machine on 4th did not work.
I did appreciate the free ice.
Smart tvs would be a fabulous upgrade.
Back door scene is shady.
Bonnie
3 晚家庭旅行
6/10
The extent of construction to the first floor was astonishing. The reception desk was a table that had been pulled to the side. The family checking in before me had to wait a considerable amount of time before an attendant approached them to check them in. The main lobby was in disarray, and we noticed that the elevator certificate was expired. I had anticipated that the indoor pool would be heated, but it was surprisingly cold. The room thermometer did not drop below 68 degrees Fahrenheit, but the room temperature was not accurate.
Breakfast was tasteless and not chef inspired. Kids should not be allowed to play in the hot tubs.
Tabatha
3 晚行程
8/10
Out trip was outstanding.
Kevin
4 晚家庭旅行
6/10
Beverly
3 晚行程
10/10
james
3 晚行程
8/10
Karen
3 晚行程
10/10
Marcia
1 晚行程
10/10
Starlite
2 晚行程
8/10
Frank
2 晚结伴旅行
6/10
My family & i got to the hotel very late. The front desk clerk was very nice & helpful. We didnt realize that the hotel was under renovations! The room was very clean & in order. But the public spaces were very obvious under renovation. Im glad that the construction didnt cause us any troubles. Breakfast was good with several options.
Stacey
3 晚家庭旅行
10/10
michael
4 晚行程
10/10
Traci
2 晚行程
10/10
kevin
4 晚行程
2/10
After I booked and paid on hotels.com the hotel sent me a email saying the pool and gym were closed due to renovations.
Loud hammering and power tools started promptly a 7:00 am making it impossible to sleep.
Elevators were almost always unavailable due to being full of construction crew hauling away furniture/mattresses.
The whole hotel was pretty much a construction/war zone. Compare the photos I uploaded to those on hotel.com. What a bait an switch !!!
When my wife complained the staff were pretty dismissive and a little condescending . They say they will be finished on the renovation June of 2025. Stay clear until then.
Robert
3 晚行程
10/10
christina
3 晚家庭旅行
10/10
Brian
3 晚家庭旅行
6/10
Hotel is under renovation in some parts. We were not notified of this until after reservation was made. Mold in bathrooms. Rooms are small. Carpet dirty.
真实旅客
2 晚行程
6/10
Howard
1 晚行程
10/10
Haifan
3 晚家庭旅行
10/10
rachele
1 晚家庭旅行
10/10
It was great!
Judith
2 晚行程
8/10
The hotel was undergoing renovations at the time of our stay, so the fitness center was closed. Construction began at 7:30am The pillows on the bed were tiny 18”squares, not regular pillows at all. The breakfast buffet was not great, just sugary cereals and pastries, no regular bread for toast, and no bacon or sausage as one might expect.
PETER
1 晚行程
10/10
abdelhamid
2 晚家庭旅行
8/10
Enjoyed our stay. However probably would not have booked had they told us that the property was being renovated.