Hotel is OLD and it shows and way overpriced for the condition of hotel. No hot tub, contrary to thier website. Pool looked stagnate and unappealing- paint chipping etc. room was okay, but no coffee in lobby. Unless you want to pay extra for it. Super disappointed overall and wish I had chosen another hotel- there are several
In the same block so choose wisely.
Carrie
Carrie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Candice
Candice,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Corrie
Corrie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Karin
Karin,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Great option for family & friends
Great for our baseball team. Amanda at the front desk was so helpful & kind. All the staff were great.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Nichelle
Nichelle,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Crystal, the assistant manager, was so nice & professional!
Katara
Katara,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Awesome stay
Joe
Joe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Greg
Greg,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Jay
Jay,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
VERY DISAPPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Booked for Gaitlenburg, TN on our way on Friday and found out no reservation in TN but in NC. My first paperwork was right but somewhere there was a mix-up. So I had to call around in Gatlinburg for a room for traveling volleyball they didn't even help me at all.VERY DISAPPOINTED AND HOPEFULLY THEY DIDN'T CHARGE ME CC!!!!!!!!!!!!!!!!!!!!!!!!!!!
DEEANN
DEEANN,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Bad experience
Bad experience.after 12 hours of driving,checked in,could only get a room on 3rd floor and elevator was out of service. We are in our 70s and had to carry all luggage up 3 flights with no offer of help.that really took a toll on us.should get a discount for such a Huge inconvenience.
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 22 日
Alexis
Alexis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Employees were friendly and attentive
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Saddiquie
Saddiquie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 2 日
The customer service was beyond excellent however I believe the cleanliness could’ve been upgraded. We were there on Friday through Sunday. I don’t believe the hall of the first floor had been mopped or vacuum the entire time until Sunday upon leaving. The room furniture had several stains on it and could’ve been shampooed. The customer service was beyond excellent from the desk attendant, and all the employees that I ran into however, a better routine for common area cleanliness needs to be initiated.