There was an issue with payments going through as we used a third party. A lot of undue stress, having to sort it out for both stays when the emails were asking for payment again. Maintenance was needed to refit the handrail twice.
The staff were lovely, friendly and welcoming. The room was clean.
Janet
Janet,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Joel
Joel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 5 日
Smelt damp and musty
Very basic room.
The room smelt damp and musty
Overall it was clean and convenient for 1 night.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
No air conditioning its a scam
No air conditioning in the rooms even if advertised in Trivago and such. A window is not an air conditioning! Thru day there should be a tsble fan in every room but no, when :fully booked" no spare to give.
Nice staff but you get what you pay, not much and false promises to go with it.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
I booked this for my family to stay in for our daughters christening. When they arrived the room wasnt set for three, but the staff sorted it quickly and were really helpful.
Simon
Simon,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
DAVID
DAVID,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Business trip.
Basic but clean room, tea and coffee included, great value for money.
Reginald
Reginald,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 30 日
Property is very dated but clean.. parking charge expensive
Glen
Glen,4 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 18 日
Paying for parking was shocking
Robert
Robert,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 15 日
Room not in great condition. Dirty bathroom. Only 3 thin pillows - asked for more but told there were no extras. There was no shower gel in dispenser. Only one towel provided for 3. Hotel smelled of cigarette smoke (although room was ok).
No one on reception in the evening, no locked internal doors so didn't feel very secure.
However beds comfortable, convenient location and cheap price!
Sally
Sally,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 14 日
The hotel itself is in Heartshead Moor services and when you book and pay for the hotel they DON'T tell you there's a £15 DAILY CAR PARKING CHARGE - ON TOP of the room that you only find out about when you actually arrive at the reception desk.
Apart from that the hotel itself was fairly clean with basic but clean amenities etc.
Toni
Toni,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Really happy with my stay here staff were helpful with our bags as they don’t have a lift rooms really spacious clean and comfortable
Rose
Rose,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 7 日
Value for Money
At the price point a very good option to take a break on long journeys, very close to Leeds, Bradford and Huddersfield
Tabrez Ali Khan
Tabrez Ali Khan,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
New rules only one bath& hand towel yet 2 people in room . No spare pillows .
Room we were in with a dog is nearest to the actual services & M62 .
susan
susan,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
Room was clean but dated. Room booked for 3 people - one cup and one set of towels. Location good for the 1 night stay we needed. Would use again as a stopover
Karen
Karen,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 15 日
I didn't like paying £5 for parking
Ian
Ian,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 11 日
£5 PARKING CHARGE IF YOU BOOK ON EXPEDIA
comfy bed. Clean room. Staff polite but only one person on site.
Low rating due to new practice of charging guests parking unless you book through their own website.
Jonathan
Jonathan,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 9 日
Helen
Helen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Always quiet .
e
e,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 28 日
Simon
Simon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Muhammad
Muhammad,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 26 日
Not clean
Absolutely horrid room
Uncomfortably not nice bed
Dust covered over cabinets/ door frames/ all visible without even looking for it ! Awful
Floor in bathroom rotting
Bath tub rotting and rusty
Just not a nice room at all
Firmeda
Firmeda,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 26 日
A
A,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Much improved decor for this hotel makes the place look cared for. It’s clean and the staff were fabulous. Nothing was too much trouble.