I have stayed at this Hilton a number of times over the years. One time I booked less expensive, but changed last minute as I feel safe at this Hilton. Then on this stay, they noticed my door was open and no personal belingings were in the room after I had checked in. (I had never gone up.) They called me to assure I was OK and not in trouble. Housekeeper left it open. I was impressed by their caring and vigilence for guest safety.
Anita
1 晚家庭旅行
2/10
Terrible customer service.
Bathroom repaired and room cleaning requested early at 0730 am, came back to hotel after 5pm and nothing was done.
Yulang
2 晚家庭旅行
10/10
Jessica
2 晚行程
10/10
Emre
2 晚家庭旅行
10/10
Adrian
1 晚行程
6/10
I went for my nephews graduation from University Of Florida Gainesville. The room was over $700/night. Did not include breakfast. Room had worn minimal towels. Shower had mildew on walls. Bathroom ceiling paint was bubbled and shoddy looking.
Elizabeth
2 晚家庭旅行
6/10
My first impression, I thought it was very expensive for what was offered. For starters I was given a handicap accessible room with a small and uncomfortable shower. The shower floor was slippery and not practical. The front desk was very serviceable and nice. The overall feel of the hotel was pleasant BUT not up to "Hilton" standards. The room had no drinking water, not even for the coffee maker. The fact that the front desk only gives you one bottle of water when requested, is not good practice or good service. The bed was comfortable, and the room was clean. The drinking water situation was not good at all. This must change in your hotels. My feeling was I paid too much money for a property that didn't provide adequate service and comfort to their patrons. You have my contact information. Feel free to reach out and we can discuss further. Thank you and have a great day.
George
1 晚家庭旅行
10/10
I was in town for a baseball game at Condron Ballpark and was glad to see that the Hilton is an easy walk to the stadium. Easy to find, easy check-in, friendly staff, easy parking, quiet and comfortable room, and a terrific No Name Lounge for drinks and light fare. My second time staying here and I'd recommend it without question.
Bruce
1 晚行程
10/10
Claudia
1 晚行程
10/10
Kawaisha
1 晚商务旅行
10/10
Jatanna
1 晚行程
8/10
I understood (and have confirmation from hotels.com) that breakfast would be included in the cost of the room. I am contesting nearly $90 worth of charges now for breakfast at the hotel.
Susan
2 晚行程
10/10
Donald
1 晚行程
8/10
Todo bien
Natalia
1 晚家庭旅行
8/10
Amy
3 晚行程
6/10
Great location, easy to get around.
Main issue was that outlets in room either did not work or were very loose, creating potential danger with arcing. Was unable to charge phones.
Air conditioner unit was noisy even when placed in off position, required ear plugs to sleep.
Alfred
1 晚浪漫旅行
10/10
真实旅客
1 晚家庭旅行
6/10
I have stayed at this property now five times and each time we had a good stay. However, this stay, I found that the hotel was lacking in cleanliness and basic amenities. The price that I paid for this day was extremely high. our room did not come with complementary water bottles. The shower had mold and dirt growing in the cracks the one elevators doors on the interior word, disgustingly dirty the lobby should be able to offer complementary water upon arriving or whenever there is no breakfast offered with the fee that I paid per night, every time the air conditioning clicked on in the room. It made a loud noise starting us awake I’m not sure if I will be staying at this property again.
Margaret
2 晚家庭旅行
4/10
Giudith
2 晚行程
10/10
Annie
1 晚行程
8/10
William
2 晚家庭旅行
10/10
Staff were friendly and professional. Easy check in and put process. Rooms were spacious and clean.