Beds were very lumpy air in the room was very dry. We tried to use the hot tub pool area and it was full of kids and parents that didn’t make them behave. I tried three times to get breakfast and everything was always empty. Breakfast and the pool was why we paid more to stay but we didn’t weren’t able to take advantage of either. I wasted my money.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Staff was very friendly- bathrooms are very small. Room overall was clean. One bed was terrible, creaky every time you moved.
Nicole
Nicole,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
The staff was very friendly and helpful
CHAVELLA
CHAVELLA,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 26 日
They’ll steal your money
I booked on hotels.com for a 2 bed queen suite with a pull out couch. Paid 190.98. When we arrived I was told they were out of that style room and we would need to go to a lower room (2 queen beds, NO pull out couch) we wanted the couch since there was 5 of us, but we didn’t really have another option. The front desk girl was nice and said she would only charge me 79$ plus tax (the paradise price) I agreed and we checked in. After checkout I noticed I was charged full price. I reached out to hotels.com several times and was told there’s nothing they can do. Even though when we checked in a signed a paper form agreeing to the 79$ Basically, I paid double what I should have and the hotel and hotels.com refused to make it right. I never asked for a full refund. Just wanted to pay what I was quoted. Anyway, the hotel got and extra 100$ out of me so hopefully this review can help someone avoid the same thing. When I checked out that morning I even asked the new front desk clerk what my total would be and was told that she didn’t know and couldn’t tell me. All around terrible experience.
Carrie
Carrie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
They have comfy, clean rooms with friendly hotel staff. The pool was heated and breakfast was a decent continental style. I would stay again for a Put-In -Bay visit
Ajuanna
Ajuanna,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 15 日
The door of my room was Defective as a Result some
Ruben
Ruben,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
Douglas
Douglas,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
GREAT STAY
THE SERVICE WAS VERY GOOD. FACILITY VERY CLEAN. THEY STAFF ACCOMMODATED A REQUEST TO MOVE TO ANOTHER ROOM DUE TO EXTREMELY NOISE CHILDREN NEXT DOOR. THE BREAKFAST WAS GOOD. OVERALL , VERY NICE STAY.
Cyndie
Cyndie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Dont trust front desk they give room keys to anyone with your lastname
Joshua
Joshua,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 28 日
A
Karla
Karla,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Room was well designed. Lots of room for bags and clothes. Heating unit was quiet and actually had a temperature setting. Liked the Dove products in the bath. Staff was very friendly and we had a nice view from our window. We may come back in the summer!
DEBORAH
DEBORAH,1 晚浪漫旅行
Travelocity真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Vontez
Vontez,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Close to family we were visiting for the holidays. Carpet could use a refresh. Bed was very comfortable.
Tammy
Tammy,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 30 日
George
George,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Thomas
Thomas,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Norine
Norine,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2024 年 12 月 20 日
Chiedza
Chiedza,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 17 日
Jeffrey
Jeffrey,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 8 日
Great area
Robert
Robert,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 7 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Great staff! Everyone was super helpful, even after I made a mistake on Expedia.
Jason
Jason,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 26 日
Only issues were dryer doors were held shut with rigged locks. One door is bent so bad staff had to help me get it shut just right to shut. Otherwise this was a very clean hotel. Would definitely recommend and would stay here again.