This hotel is closed!!!!! We had to find another room in a different city!!!!
Brigette
Brigette,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 28 日
When we arrived at the location it was closed for repairs with no prior notice.
Suzanne
Suzanne,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 27 日
Nathan
Nathan,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 24 日
Nobody's home
It's closed. No message sent. Expect full refund.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 9 日
I am very disappointed in the services hotel.com provide. The GM meet me in the parking lot stating the hotel flooded on March 28 and hotel.com was notified, but I was never notified. I recevied notification up until the before I was suppose to arrive as if everything was fine. I even had an online chat on 5/1 requesting a copy of my reservation be emailed to me again and I was not informed of the flooding. So at the last minute I had to find other accommodations and most of the hotel were booked because there was a graduations that weekend which was the reason I was in towm. This type of customer service is unexceptable because while I was waiting others can up who had the same issue they were never informed.
Demetria
Demetria,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
William
William,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
It was a awesome stay
renetta
renetta,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 6 日
AWFUL!!
If I could give this hotel and the service with Hotels.com Zero stars I would. I tried to cancel my reservation due to my plans being cancelled but decided to go on my trip anyway, but when arrived at the hotel to check in, I was greeted with a hotel that was CLOSED!! It was under maintenance with not a single guest present, let alone someone who could even answer the phone. I paid for my reservation in advance, so my card was already charged for the weekend. I had to last minute find somewhere else to stay at another hotel in the area. Thankfully there was ONE room left in the whole town, seeing that I was 4 hours away from home.
Extreamly unhappy with the comfort in and suites as well as hotels.com. There is no customer service number to get in touch with someone with Hotels.com and their “Active AI chat” have zero help. I was not once notified before my check in that the hotel was closed to guest.
Hannah
Hannah,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Cody
Cody,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
There was a water leak at the property the day before. The first staff we encountered were EXTREMELY RUDE and unaccomadating. The second shift was GREAT. The room was not clean, the carpet smelled, the AC did not work properly it was a loooong hot night.
Marquita
Marquita,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 28 日
Damone
Damone,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Bad stay at this hotel!
The phone in the room was out of service, the room had a meadow smell, and the cable to the tv did not work; could not watch anything. I reported it a the front desk.
Shella
Shella,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
Anthony
Anthony,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Breakfast was cold and rooms were not clean
Jamille
Jamille,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
Renee
Renee,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
The bed was hard and the ac didn’t work good but other than that, it was a good stay.
Seth
Seth,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 14 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Brandon
Brandon,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 10 日
I really did not enjoy the comfort of the room. The TV did not work, microwave was broken, and dead and live roaches in the room. Also, the phone was out.
Sharnell
Sharnell,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
I was checked into 2 dirty rooms. The trash wasn't pulled, the shower wasn't cleaned at all. The bathroom had dirty towels on thw floor. The 3rd room didn't have enough beds.
Laura
Laura,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 9 日
A room with two queen beds booked. None available on arrival - simply not acceptable and created a very embarrassing situation. Expedia blamed????
Ann
Ann,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 9 日
Nothing against the hotel about our accommodations. However, Expedia did not give us the room that I paid for. I had my receipt for a room with two queen beds, but we were given a room with one bed. This did not make our stay pleasant. There were NO other rooms available.