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Cozumel Hotel & Resort

3.0 star property
Beachfront resort with spa, near Cozumel Maritime Terminal

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Colonos Cuzamil's Cozumel Hotel & Resort, Trademark Collection by Wyndham offers a vibrant getaway with full breakfast, beach massages and a private beach. Unwind at the spa or explore activities like scuba diving, poolside bar and cabanas. With two on-site restaurants and free WiFi in public areas this resort is perfect for families.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Free beach club on site
  • Beach sun loungers
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

Feel at home (6)

  • Children stay free
  • Babysitting services
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
The current price is CNY667
CNY839 total
includes taxes & fees
Jun 24 - Jun 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Balcony, Garden View

Twin Room, Balcony, Garden View | In-room safe, desk, iron/ironing board, bed sheets

Twin Room, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Balcony, Garden View

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

In-room safe, desk, iron/ironing board, bed sheets

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The price is CNY440
CNY564 total
includes taxes & fees
Jun 24 - Jun 25
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About the neighborhood

Map
Carretera Costera Sur, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 1 min drive - 0.4 km
  • Palacio Municipal - 1 min drive - 0.8 km
  • Plaza Punta Langosta - 2 min drive - 1.5 km
  • Stingray Beach - 3 min drive - 1.8 km
  • Central Plaza - 3 min drive - 1.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • Monkey Bar
  • ‪Chilangos - ‬12 min walk
  • ‪El Xec - ‬9 min walk
  • Restaurant Los Girasoles
  • ‪Restaurant Los Arcos - ‬1 min walk

About this property

Cozumel Hotel & Resort

  • Cozumel Hotel & Resort offers a private beach where you can get a beach massage or relax in a sun lounger, plus you'll be just a 5-minute drive from Cozumel Maritime Terminal. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. Other features include a poolside bar, a fitness center, and a hot tub.

All inclusive details

  • All-inclusive room rates at Cozumel Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet meals, snacks, and non-alcoholic beverages included

At a glance

DONE

Hotel size

    • 180 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Free beach club
  • Scuba diving
  • Shopping

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2017
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Cozumel Massages. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and manicures and pedicures. The spa is open daily.

Fees & policies

Refundable deposits

  • A damage deposit of USD 2000 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 1500 per pet (may vary based on length of stay), plus a one-time cleaning fee of USD 100

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Does Cozumel Hotel & Resort offer free cancellation for a full refund?

Yes, Cozumel Hotel & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Hotel & Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Cozumel Hotel & Resort?

Yes, cats and dogs are welcome. There's a charge of USD 1500 per pet, per week. Food and water bowls are available.

Is parking offered on site at Cozumel Hotel & Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Cozumel Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at Cozumel Hotel & Resort and nearby?

Have fun during the warmer months with activities such as scuba diving. Indulge in a treatment at the spa and soothe your senses in the hot tub. Cozumel Hotel & Resort also has a private beach, an outdoor pool, and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Cozumel Hotel & Resort?

Yes, there are 2 onsite restaurants.

Does Cozumel Hotel & Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Cozumel Hotel & Resort like?

Cozumel Hotel & Resort is in Colonos Cuzamil, a short 12-minute walk from Stingray Beach and 14 minutes' walk from Plaza Punta Langosta.

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Reviews

Cozumel Hotel & Resort Reviews

7.6

Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.4

Property conditions & facilities

Popular mentions

Service staff
Room
Food
Breakfast
Restaurant
Towns
Location
Shower
Vat
Drinks

Reviews

Verified

8/10 Very good

Breakfast was great always, quiet at night, clean facilities
John, 6-night trip
Verified

10/10 Exceptional

Great stay. Great staff.
Kyle, 2-night trip
Verified

10/10 Exceptional

We’ve been coming here for 20+ years and this is the only place we stay. Nice clean rooms, friendly staff, close proximity to the main square, nice pool, all keep us coming back year after year. I do wish they would expand their WiFi to make it accessible from the pool and in the rooms though. Overall great place to stay in Cozumel!
Dennis Paul, 9-night trip
Verified

10/10 Exceptional

Yes great service!
Oscar, 3-night trip
Verified

10/10 Exceptional

Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Lawrence, 8-night trip
Verified

4/10 Fair

We did not have an ocean view. No real beach No snorkeling available. No WiFi in our room. Breakfast was very good. No room darkening shades. Very light in our room. Bath was very small as well ast the sink area. Nowhere to hang wet suits. One hook for both of us. Could have used at least one more lamp. One small light over the beds. I would not stay here again
mary, 7-night trip
Verified

10/10 Exceptional

Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
NATHAN, 6-night trip
Verified

10/10 Exceptional

Older property but great staff and location
Bret, 3-night trip
Verified

6/10 Good

Rooms are very basic, not sure why but you have to request blankets. Some staff are friendly but others seem angry. Pool-hot tub area very nice. Just okay but not great.
Evan Edwards, 7-night trip
Verified

10/10 Exceptional

STaff was fine, room OK. Ther was an electric cord that should have been replaced but this was not a problem. Price for Breakfast only was great. Not enough snorkel gear--unavailble fairly quickly in the moring.
Seth, 4-night trip
Verified

8/10 Very good

Central location, beautiful oceanfront property. Need some help with water quality in the showers in the room. Breakfast is not vegan friendly (not even for someone who eats meat), everything with pork/ham
Cristyna johanna, 5-night trip
Verified

8/10 Very good

Great location, easily walkable to town. Staff is very accommodating.
Meghan Elizabeth, 9-night trip
Verified

10/10 Exceptional

We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Russell, 12-night trip
Verified

8/10 Very good

Friendly and helpful staff, nice pool and patio area, easy access to local transportation
David, 7-night trip
Verified

10/10 Exceptional

Love staying here. Property is older but clean. Not fancy, but quiet and very pleasant.
Karen, 7-night trip
Verified

10/10 Exceptional

Great Stay

We really enjoyed our stay here. I first came here 30 years ago, and they have really "upped their game", with a beautiful and large beach area, a great breakfast overlooking the ocean, and entertainment every night. I do wish they had a clothes cabinet of some sort, we had to put our clothes on the 2nd bed.
Andrew M, 7-night trip
Verified

8/10 Very good

Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Farron, 4-night trip
Verified

10/10 Exceptional

Swiming pool was beautiful and they had a band on Tuesday night. Nice area to relax at night.
Milton, 1-night trip
Verified

8/10 Very good

Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Kimberly Anne, 7-night trip
Verified

6/10 Good

The beach tunnel was much more convenient than I thought - staff was pleasant. There were additional fees charged that aren’t disclosed, if you aren’t an all-inclusive don’t expect the same treatment/hospitality from staff. Overall it was okay.
Miriam E, 6-night trip
Verified

6/10 Good

A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
Travis, 7-night trip
Verified

6/10 Good

It was an ok property. The breakfast was great, the beach (has no sand) had great snorkeling. It was close enough to walk to town. No place to put your clothes in room besides tiny closet. Would probably find another place with more advanced planning. Trip planners were helpful!
Jacquelynn, 4-night trip
Verified

8/10 Very good

The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
Marcia, 7-night trip
Verified

6/10 Good

This is good for divers but the food wasnt very good. We only did yhe breakfast and not yhe all inclusive and the breakfast was mediocre at best. Its nice that Dive Paradise now has their main shop at the hotel with lockers and 2 rinse tanks. Not really a beach but there is sand in front of the dining area (across main road from the hotel and rooms) with ample chairs and a bar.
Tracy, 7-night trip
Verified

2/10 Poor

Pool was nice. Could not take use the shower drain did not work and the back door did not lock
Gene, 1-night trip