We live in there three days. The second day the air conditioner start not works. And we talk to the manager and the hotel.com. The hotel. com only offer me $15 coupon. Two days. No air condition. The manager said there is no room to change. So we have to suffer two days without air condition.
ER Qin
ER Qin,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 4 月 10 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Wonderful as always! Love staying here. Clean, comfortable and convenient. Friendly staff. Will be back (again)
Yvonne
Yvonne,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 3 日
SNAFU!!!!
SURPRISE!!!! Neither Hotels.com or Fairfield Inn warned us regarding our surprise upon arrival. Management had posted on their desk a notice of a sizable charge per day for parking. This added substantially to our bill. Re-booking was not possible due to a Memorial day(s) concert. Their ice machine broke. They sent my wife to "Courtyard" Marriott - their ice machine okay, but elevator was broken. NOT HAPPY!! Their breakfast eggs and sausage looked as though they had been warmed over from several days before.
Harry
Harry,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
robert
robert,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Great hotel
Great hotel, friendly staff, clean rooms, near everything you would need. Highly recommend and will be back.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Good stay
We stayed for three nights - location was perfect - seemed to be taken care - enjoyed our stay
LAURA
LAURA,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Vacaville stay
The front desk staff was so friendly. Clean hotel.
Sharon
Sharon,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Disappointed
We didn’t stay because we had a family emergency and we asked 2 days in advance if they could cancel our stay and the manager told me it wasn’t up to them, then when Hotels.com called to the hotel, they (hotel) didn’t approve the refund, so the manager lied to me. Nothing of empathy for customers.
Sandra
Sandra,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Aaron
Aaron,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 22 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Jazzel
Jazzel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 14 日
twila
twila,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Good
Sam
Sam,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 10 日
It was a perfect stay, other than our rooms AC was not working, but the staff switched us rooms with no hesitation! Easy and kind
Ashlee
Ashlee,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 10 日
Very considerate and not shy with the towels
Maria
Maria,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 9 日
Make Sure You are Clear on Policy
We had a good stay. No issues with the hotel, cleanliness, etc.
Our experience was based on not being informed about a hold for a pet deposit.
We called ahead to get info on the pet policy of the hotel and was told over the phone AND at check-in that there was a $100 fee for a pet. The pet fee was charged as expected. What was not mentioned and what we didn’t plan for was a $250 hold for a refundable pet deposit. Not a HUGE deal but it was not planned for. And when I called the front desk, I was made to look like an idiot because I was not aware of the hold even though the pet policy was brought up twice with no mention of a hold.