My experience was extremely disappointing. The room was never cleaned despite my raising the issue twice; each time, I was told it would be addressed, but nothing changed. On our final night, we were given washcloths and towels along with a plastic bag to collect our own garbage, which was unacceptable. The reason provided for this poor service was that they were short-staffed. Additionally, only one elevator was operational, forcing us to walk up to the fourth floor several times. I have submitted a formal complaint to their headquarters and am currently awaiting a response. I also attempted to upload photos of the room but was unable to do so.