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Mercure Hotel Köln Belfortstraße

4.0 star property
Hotel with spa, near Cologne Cable Car

Choose dates to view prices

Near Cologne Zoo, Mercure Hotel Köln Belfortstraße offers an upscale retreat with a garden and dry cleaning services. Relax by the indoor pool, unwind at the bar or gym, and enjoy in-room WiFi - guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • Limo/town car service
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY609
CNY684 total
includes taxes & fees
Jul 12 - Jul 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Twin Room, Annex Building

8.6 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Annex Building

Standard Room, 1 Twin Bed, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 Twin Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Apartment, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Similar properties

Lobby
Premier Inn Köln City Mediapark
Innenstadt
  • Parking available
  • Free WiFi
  • Restaurant
  • 24/7 front desk
8.4 out of 10, Very Good, 1,000 reviews
The price is CNY508
CNY571 total
includes taxes & fees
Jun 28 - Jun 29
Premier Inn Köln City Mediapark
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About the neighborhood

Map
Belfortstrasse 9, Cologne, NW, 50668

What's nearby

  • Cologne Zoo - 11 min walk - 1.0 km
  • Cologne Cable Car - 11 min walk - 1.0 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Cathedral - 18 min walk - 1.5 km
  • Hohenzollern Bridge - 19 min walk - 1.6 km

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 39 min drive
  • Düsseldorf Intl. Airport (DUS) - 53 min drive
  • Hansaring Station - 12 min walk
  • Köln Dom/Central Station (tief) - 15 min walk
  • Cologne Central Station - 15 min walk
  • Reichenspergerplatz U-Bahn - 3 min walk
  • Ebertplatz U-Bahn - 5 min walk
  • Lohsestrasse U-Bahn - 13 min walk

Restaurants

  • ‪Fioretto - ‬7 min walk
  • ‪Toddy Tapper - ‬6 min walk
  • ‪Max Stark - ‬5 min walk
  • ‪Curios - ‬5 min walk
  • ‪The Bistro - ‬8 min walk

About this property

Mercure Hotel Köln Belfortstraße

  • When you stay at Mercure Hotel Köln Belfortstraße, you'll be within a 15-minute walk of Cologne Zoo and Musical Dome. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. A fitness center, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff. Public transportation is just a short walk: Reichenspergerplatz U-Bahn is 3 minutes and Ebertplatz U-Bahn is 5 minutes.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 11 and younger eat free breakfast
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 24 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Segway rentals/tours nearby
  • Hot springs nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1971
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Select Comfort mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Highchair
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 5.35 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
  • Spa access is available for an extra charge of EUR 4 per person per night

Renovations and closures

The property is closed between December 22 and December 28.

Children & extra beds

  • Rollaway beds are available for EUR 42 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17.85 per pet, per night

Parking

  • Self parking costs EUR 24 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Frequently asked questions

Is Mercure Hotel Köln Belfortstraße currently open?

The property is closed between December 22 and December 28.

Does Mercure Hotel Köln Belfortstraße offer free cancellation for a full refund?

Yes, Mercure Hotel Köln Belfortstraße does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Hotel Köln Belfortstraße?

Yes, there's an indoor pool.

Are pets allowed at Mercure Hotel Köln Belfortstraße?

Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 17.85 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Hotel Köln Belfortstraße?

Yes. Self parking costs EUR 24 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Hotel Köln Belfortstraße?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Mercure Hotel Köln Belfortstraße and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes hot springs and segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Hotel Köln Belfortstraße also has a fitness center and spa services, as well as a garden.

What's the area around Mercure Hotel Köln Belfortstraße like?

Mercure Hotel Köln Belfortstraße is in Innenstadt, a short 3-minute walk from Reichenspergerplatz U-Bahn and 17 minutes' walk from Cologne Cathedral.

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Reviews

Mercure Hotel Köln Belfortstraße Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for being amazing, extensive, and varied with a wide selection. (26 reviews)
  • The pool was a lovely feature, although some guests found it a bit too cold. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Air conditioning
Parking
Value
Bed
Shower

Reviews

Verified

10/10 Exceptional

Lovely warm pool, kind and helpful staff.nice and clean room 💓
Joanne, 2-night trip
Verified

10/10 Exceptional

Good service and great breakfast. We stayed in a apartment and it was spacious and comfortable.
Duco Wiebe, 3-night trip
Verified

10/10 Exceptional

Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.
Helen, 1-night trip
Verified

10/10 Exceptional

Great breakfast options and friendly staff!
Johannah, 1-night trip
Verified

10/10 Exceptional

Great hotel

Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.
Mark, 3-night trip
Verified

10/10 Exceptional

The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.
Kraythen, 2-night trip
Verified

8/10 Very good

Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip
Allan, 2-night trip
Verified

10/10 Exceptional

Clean, modern, great breakfast!

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Marilyn, 1-night trip
Verified

10/10 Exceptional

Building was updated recently. Nice rooms with comfortable beds and an excellent breakfast
Maurits, 2-night trip
Verified

10/10 Exceptional

Greta location, facilities and staff. Family friendly. We had a great time!
Alastair Kennedy, 6-night trip
Verified

10/10 Exceptional

Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Philip, 2-night trip
Verified

8/10 Very good

It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Lori, 2-night trip
Verified

10/10 Exceptional

Clean comfortable and contemporary hotel

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Amanda, 3-night trip
Verified

10/10 Exceptional

Excellent

Excellent, staff were extremely brilliant and helpful.
Ola, 4-night trip
Verified

8/10 Very good

Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Padmanabha, 2-night trip
Verified

10/10 Exceptional

Beautiful room and location!

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!
Adrian, 1-night trip
Verified

10/10 Exceptional

Brilliant Stay

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
Paul, 3-night trip
Verified

6/10 Good

The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities
Ros, 1-night trip
Verified

8/10 Very good

Good and solid

We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool
Rasmus, 3-night trip
Verified

10/10 Exceptional

Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
Dee, 2-night trip
Verified

10/10 Exceptional

Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Yaruk, 1-night trip
Verified

8/10 Very good

Peaceful location, 15 mins walk from station

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.
Michael, 3-night trip
Verified

6/10 Good

Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Shene, 2-night trip
Verified

4/10 Fair

Positives: clean and in a quiet area Negatives: maybe this hotel would have been fine had it not been for a terrible first impression that then meant finding fault with things normally would just have been ignored. On arrival, checked in and told would be staying in the less-than-appealing-looking block the other side of the road (no reception, bar or pool or anything there). Then told am staying in a room on fourth floor and then told the lift is not working. There was no email about this in advance, or message via Expedia. This was not a problem but the fact they had not even bothered to check or update me in advance was lazy practice by Mercure management. The feeling it left me with was that they did not really care about having me as a guest and that feeling persisted the next time I interacted with a member of staff in check-out; who did not even bother to ask me how my stay was. It just gave the impression of a hotel where the culture is one of not really being that bothered at all about customer service. So I can also say that my room smelt of drains, had to phone for the WiFi password, the bed was uncomfortable, the two pillows provided had the structural integrity of a melting block of ice and ice would have been nice as, inevitably, the air conditioner did not work. The hotel did offer me a free drink at the bar on arrival because the lift was broken. The bar was unstaffed at that point, so meaningless. Book elsewhere.
Brendan Sohrab, 1-night trip
Verified

6/10 Good

Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.
Yousef, 1-night trip