Hotels in Worcester

"nice staff, close to Utilita Arena"

"Car park did not work. This lead to us having to park outside while we run into reception to ask how this worked. You are not allowed to park right outside the hotel which is not sign posted which results in us having to run from reception as we received a parking ticket. Had to park in a different car park which again we were not made aware you can pre book this with 20% off. They also don't explain that you don't need a ticket and therefore we ended up having to pay for the 2 parking charges costing £40! The spa ect was not explained to us and what they had to offer. The posh restaurant which we booked for on the Sunday especially for the roast at 5pm was shockingly bad! We rushed to get there on time for 5 only when we sat down we were not given the sunday menu so after 10/15 minitues of waiting only until we went up and ask were we told we cant have this and that we could only have 2 course and was limited to what we could have. Also to mention we wanted 10 minutes before a drinks menu was given to us. We ended up walking out and going elsewhere and staff didn't even seem to care or try and stop us from leaving or offer an alternative."

"Convenient for NEC clean rooms , helpful staff "

"Nice and clean room. Good service and fast Wi-Fi"

"Quieter area with easy access to the centre amenities, hotel very friendly staff , excellent sized room 2nd stay will return "

"We had an amazing weekend getaway! The staff were lovely, welcoming, and very approachable throughout our stay. When we first arrived at our room, there was a small issue with the loo, but the management team handled it brilliantly and kindly upgraded us to another room for the night while it was fixed. Both rooms we stayed in were beautiful, spotless, and very comfortable. We also loved spending time at the spa. It was the perfect way to relax during our stay. A big thank you to the whole team for helping make our weekend so lovely!"

"The hotel staff make you feel so welcome and the rooms are very clean and tidy .this is the 4 year I have stayed there ."

"Definitely stop again"

"Pool was lovely, and the room size was great. Breakfast was pretty poor with most of the food cold. The toaster was also broken. Small fridge in the room was a nice touch although never really got cold enough to cool drinks. Tv was broken and kept turning off after 2/5 mins."