Hotel is not as seen on pictures. Needs maintenance. No gym equipment and the machines at the gym, none of them worked. Mini split units kept making loud noises. I barely turned on the shower when a big puddle of water went all over the restroom floor. Toilet barely flushed.
Angelica
1 晚家庭旅行
10/10
Increíble, limpio amables y muy buen ubicado
Gerardo
1 晚家庭旅行
6/10
Habia cabellos en la cama, regadera y en la alfombra de la habitacion, pasta de dientes en el lavabo
Rosa Iris
1 晚家庭旅行
8/10
HOTEL AGRADABLE PERO CON CIERTAS DEFICIENCIAS.
JOSE LUCIANO
2 晚家庭旅行
10/10
Excelente
Humberto
5 晚浪漫旅行
10/10
En la habitación que me tocó se escuchó un motor, no sé de qué era, pero toda la noche se escuchó y dormí porque me venció el cansancio. Solo hay que quitar ese motor
Juan Antonio
1 晚行程
10/10
Volvería a ir muy cómodo y buena ubicación
Erik
1 晚家庭旅行
10/10
I really love this hotel it is a pice of history in Leon people
Makes you feel like home I really enjoyed and will come
Back.
PATRICIA
6 晚行程
4/10
A decent location, but I was given the ugliest room with a terrible view. Hotel was empty and there was no way to choose a better view, so I don’t think they like Hotels.com customers.
I could not have had a less nice room. It was almost like a joke.
真实旅客
1 晚商务旅行
8/10
Olia mal el cuarto
maria
1 晚家庭旅行
6/10
Everything was great except the view I was hoping to get. It was advertised with a view and when I asked if I had one I was told I had to pay extra. It should be stated on advertisement.
Lorenzo
1 晚家庭旅行
8/10
The properties location is excellent and the price is right but the property is not close to an 8 in my opinion. Location is a 10 price is a 10 property is a 5
Timothy
1 晚结伴旅行
10/10
Gracias, siempre un placer!
David R
2 晚行程
10/10
Gracias, siempre un placer!
David R
2 晚行程
10/10
MANUEL
2 晚行程
6/10
I like the convenience of the location. Getting an Uber was easy & safe. I like there there are many shops & the area is walkable.
I traveled with family & we were a group of 12. We had 5 rooms total. We all asked for a late check out & paired the difference the day of. I didn’t appreciate that the girl at the front desk was trying to charge me $100 pesos more than my brother. I told her that she had charged him Less & she quickly changed the price to match his. In addition the guy at valet was charging $1600 Pesos to take 6 of us to the airport. It was much much cheaper to get several Ubers. Once I said “ no thanks “ he lowered the price to $1000 pesos. I didn’t like feeling as if I was getting ripped off at the hotel we stayed at. Otherwise it was a good experience. Clean & the buffet was tasty.
Arely
6 晚家庭旅行
6/10
Great location and staff! But the building definitely needs an upgrade - the beds were hard and dated decor. The hallways are ok but definited dated. A remodeling to the bathrooms are much needed.
Fanny
1 晚行程
10/10
Excellent location. Great price and very comfortable
Paul J
2 晚商务旅行
8/10
Todo bien, el check in un poco lento nada más, pero en general las instalaciones, ubicación y atención son buenos factores
Angelina
1 晚行程
10/10
Ok
Ricardo
2 晚行程
8/10
El servicio excelente y el hotel en general muy bien, solo el baño necesita un poco de limpieza y mantenimiento.