When check in, the lady in the counter is not nice. She even didn’t tell us where the breakfast is and the breakfast time. Besides her, every staff is friendly.
CHUN
2 晚行程
8/10
Some working members had bad attitude.
Powen
1 晚家庭旅行
6/10
Nice area, very quiet and relax. However the hotel looks very tired.
thomas
1 晚行程
8/10
Very nice to stay in Fairmont resort for our holiday.
真实旅客
1 晚行程
6/10
浴室簡陋,小孩洗澡不方便。Cp值不高
YAHUI
10/10
All good for a family however the room should be prepared for the number of people stay there not just one person
Would be good if requested items such as robe and slippers could have been delivered to the pool area as there was none in the room
Lili
1 晚家庭旅行
10/10
Shane
5 晚行程
10/10
Gavin
4 晚行程
8/10
Lovely hotel. Rooms perhaps don’t do it justice
wayne
1 晚家庭旅行
10/10
Steven
1 晚行程
8/10
Lovely location and common areas were great. Great facilities too but we didn’t use them. Rooms could do with an upgrade. Staff were friendly and amenable.
Margaret
2 晚结伴旅行
8/10
Jennifer
4 晚结伴旅行
8/10
Micca Shilette
2 晚行程
10/10
Steven
2 晚行程
4/10
It was not the best Hotel experience to begin with as we had to wait at least 2 hours to check in.
For the price however it certainly was not value for money as the rooms were not of a high finish...
However what made this quite horrible was that on the evening before our scheduled check out, there was a black out in our room and we were left sitting in the dark for hours. Finally, we decided to check out that very night, one night earlier than scheduled as home was only a 2-hour drive away and we felt this was preferable to sitting in the dark with no power! Of course we departed feeling somewhat short changed....
IAN
3 晚家庭旅行
10/10
Martin
3 晚家庭旅行
8/10
The rooms were "well loved". Not exactly premium, but the staff were proud of their cleanliness.
Even though there were three restaurants each evening, we couldn't get a reservation for our third night (during the afternoon of our third day) as it was fully booked. It would have been nice if we had been told on night one or two to ensure we had our booking arrangements in place for dining on night three. We didn't eat at all in the restaurants, pretty as they were, as resort guests don't get any discretionary seeting
Amanda
2 晚家庭旅行
4/10
Check in was slow and had a line out the door - took 25 minutes to wait
Buffet was poor - food was cold not value for money
Atmosphere was loud and hectic
Rubbish and room service trays in the hallway overnight
真实旅客
1 晚家庭旅行
8/10
This property has reinvented itself as a family venue since we were last here. The hotel was completely full and most rooms seemed to have two or three kids. Our quiet weekend getaway was anything but. Breakfast was a free for all and the only available table had patches of scrambled egg and pastry all over the floor. It was like having breakfast in a preschool- just so noisy. Maybe it would be better during the week!
Sharyn
2 晚行程
8/10
No good view of the mountains, rooms are old, and everything was closed during weekdays
Bilal
1 晚家庭旅行
10/10
Ji Hyun
1 晚家庭旅行
8/10
Great stay. Be aware kids activities other than the arcade room and play room need to be pre booked or may only run on a weeked or school holiday. Could not fault the staff, super friendly and helpful. The hotel seems to be getting a face lift which it seems to need. Room was clean and comfy.