Me encantó el trato en general y la atención, la comida está buena aunque podría ser más variado el menu
Adriana
Adriana,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Cindi Yareth
Cindi Yareth,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Hotel bom, comida horrivel
O quarto estava cheirando mofo e isso desencadeou uma crise de rinite em mim e na minha filha, mas estava limpo. Os funcionários são todos muito prestativos e educados. Limpeza geral ok. Não gostamos da comida em nenhum restaurante, o menos pior é o Távola e a delicatessen que tem doces, milk-shake e crepe. O hotel é bonito e está bem conservado. Piscinas boas mas a praia estava com muito sargaço porque era época. Localização ótima, fomos a pé ao shopping La Isla e poucos minutos de Coco Bongo. A piscina do roof top é mais tranquila e tem uma vista incrível. Não comprem o passeio com Albatroz vendido no hotel. Fomos a Isla Mujeres com eles e o passeio foi péssimo, o Beach club da Albatroz lá é horrível. No geral eu voltaria pelo hotel e staff mas infelizmente pela comida não vale a pena.
真实旅客
7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Family vacation
We recently stayed 5 days and 4 nights and overall the resort was very nice. We enjoyed the pool area a couple of days, which was not very crowded. The beach was ok. We ate at each of the restaurants and the staff throughout the resort was great. Our favorite restaurant Tavola and we ate there twice. We went to the sports bar a few nights and enjoyed the atmosphere and live entertainment. The downside...we did not enjoy the buffet food (room service was better) and there weren't many options/activities for our teens. Also, the vacant resort right next door was a serious eyesore.
Patrice
Patrice,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Aceptable
El hotel ya está obsoleto, se batalla mucho para usar el elevador, tiene poca variedad de restaurante, la habitación tienen mucha humedad y el sistema de iluminación interior de la habitación es obsoleta, en términos generales bien, volvería después de la remodelación…
Roby
Roby,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Vacaciones Familiares
Hotel longevo pero bien mantenido, si duda pude a gritos ser remodelado, sin embargo, es funcional. Destacada la actitud servicial de todo el staff.
Tito
Tito,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Shilpa
Shilpa,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Erika
Erika,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 26 日
We love the Beach Palace! We can’t wait to go back!
Maggie Suzanne
Maggie Suzanne,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 25 日
The service here was impeccable. The people that work here remember your name, room number, and types of drinks you enjoy.
We traveled with a 1 year old baby. They made sure we were all comfortable during our stay, visiting the pools/beaches, and when it was time to eat.
The sargasso wasn’t too bad here, we were in Tulum for 4 days and felt like Cancún managed it better.
Teodoro
Teodoro,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 25 日
Maria
Maria,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 24 日
Jorge A
Jorge A,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
property used to be my favorite, but the standards have fallen short lately.
Alex
Alex,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Maryeling
Maryeling,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Celeste Violeta
Celeste Violeta,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Rose Mary
Rose Mary,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 20 日
It’s a nice hotel. Food and customer service is great! Recommend it 100%.
Irene
Irene,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Amazing customer service. The food was great, the shows were really good. There is a lot of activities to do here that are family friendly. Including a kids club and water slide. The beach was beautiful and would highly recommend this resort.
Ari
Ari,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Corrin
Corrin,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 19 日
Staff was friendly. Food was mostly good.
However, the building looked so old and not renovated for a long time.