I paid for the reservations when I booked. As it got closer to time to travel, the app showed that I would have to pay $100 at the motel. When I arrived the lady charged me $160.00… when I enquired about the additional $60, she was very short and rude. Would not explain where that addition fee came from. All she would say is that is the price. That place was not worth what it cost with all the additional fees
charlotte
charlotte,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
dan
dan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
The view was great. However the visible mold growth on the ceiling and the literal rock they were using to hold up the refrigerator that made very loud noises throughout the night made me have second thoughts to this hotel. It’s clear the floors do not get cleaned very often. And the towels had traces of stains that was very off putting. All in all we probably won’t be back due to the lack of care from the establishment to clear up the mold which is a health hazard and make sure the appliances are making loud noises that can disturb the guest. Also if you need to place a rock on the fridge to get it right probably time to replace it.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Reba
Reba,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
JALON
JALON,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 15 日
Definitely an older hotel with aging rooms. It was still a nice spot on the river. For the price its an ok spot.
Jason
Jason,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
The creek
Kyle
Kyle,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 7 日
The location is good and only a short walk to the parkway and the main attractions of Gatlinburg. It's an older facility but good value for families. The staff was friendly and helpful. The main draw for us was the balcony overlooking Bear Creek. The room was dated but clean. The only minor criticism is the lack of table and chairs for eating/sitting found in other similar units in the area. But overall a great experience for our family of 3 for the long weekend. Would consider this location again when we go back to the area.
James
James,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Kimberly
Kimberly,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Hermoso lugar!
Glenda
Glenda,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 30 日
$200 per night and the hotel does not provide basics like toilet paper replacement and clean towels unless you walk to the front desk building also you have to pick up all the garbage cause they do that provide that service they also don’t change the beds
Enrique
Enrique,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 30 日
Will Book Again
Nothing is perfect in this world, however the room was good and we were comfortable. Great price. I loved the creekside view. I will book again and recommend to family and friends.
Christine
Christine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Philip
Philip,5 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 28 日
Not as promised
Asked to have bed made everyday and even left tip daily and no one came. Was requested at check in. Not happy with using dirty towels.
Michael
Michael,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 25 日
Grethell
Grethell,4 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 23 日
Room wasnt clean when we arrived. Trash can had dog food in it. Sheets were stained.
Laura
Laura,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 11 日
Matthew
Matthew,6 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 8 日
Kristy
Kristy,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 7 日
We got this room to go to the Gatlinburg parade. We usually just drive home but we wanted stay a night away for some couple alone time. The guy who we had to call to come to the office to check is in was nice. The beds were really small and when you laid in the bed your feet go up. The pillows are very small and flat. We ended up leaving and drove the hour home.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 2 日
Just a nice place to stay. All rooms had a balcony facing the creek. Beds were super comfy. Had a great stay.
Tonia
Tonia,7 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 29 日
Friendly staff!
Luis
Luis,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 25 日
Anita M
Anita M,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 21 日
It was ok rooms are to small its affordable was the best thing but way out dated