Excellent stay we had. Received great customer service from Daniel.
Adrian
Adrian,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 31 日
Eirik
Eirik,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
PERFEITO
A LOCALIZAÇÃO É EXCELENTE. MAS A REGIAO DA TIMES SQUARE INFELIZMENTE ESTA DEGRADA POR CONTA DE DIVERSOS ASPECTOS. FORA A BAGUNÇA QUE É A TIMES SQUARE TUDO E PERFEITO. POLICIA PRESENTE. ACESSO AO METRO POR DIVERSAS PLATAFORMAS. ENFIM 10. O HOTEL É PERFEITO. PEQUENO. ACESSIVEL. LIMPO. FUNCIONAL. STAF PERFEITO. E NO PREÇO ELE GANHA DOS DEMAIS.
Joao Celestino
Joao Celestino,9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Frédéric
Frédéric,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
ralitsa
ralitsa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Lonna
Lonna,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Overall nice stay
Staff were friendly, especially our housekeeping person Ella. Hotel was in a convenient spot. (We either walked or took a cab and explored most of Manhattan.) AC is really loud and smells musty. The toilet ran on and off and smelled a bit like sewage when you were close to it. Shower pressure was great! But if you ran it full force, the tub would fill up. The hubs would stay again, I would not, mostly because of the AC unit. Earplugs helped, but I don’t want to have to sleep with earplugs.
真实旅客
7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Lauren
Lauren,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Fine but not Awesome
The location of The Muse is fantastic if you want to be near Times Square/broadway and the rooms were a nice size as well as aesthetically pleasing.
I felt they could be taking better care of the place and Definitely be more cleaner. Air conditioner & its ceiling had layer of dust that’s gross. Also odd situation happened while were there in construction and process outback to include Saturday and Sunday morning 6:30 AM which sucked.
So we talk to the manager at checkout and say is there a construction discount and she said no and did not offer us any solace for our pain. That was disappointing customer service to me.
Liz
Liz,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Stay and hotel great. Hotels. Com customer service not good.
Andrea
Andrea,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Pape oumar
Pape oumar,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Sydney
Sydney,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Rob
Rob,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Bj
Bj,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Monuza
Monuza,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
jimmy
jimmy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
W
Very well maintained boutique hotel. Perfect location next to Times Square. Subway stations close by. Central location in Manhattan to walk to a ton of venues.
Tracy
Tracy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Muse stay
Very nice and personable staff. Quick and efficient check in / check out. Wonderful location.
Donna
Donna,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Buen hotel con una situación inmejorable
Hotel con una situación excepcional. Al lado de Times Square. Hotel con habitación amplia, cómodo. Buen desayuno.