The staff was amazing. Very pleasant and overall nice. Was offered complimentary beer and snacks as well as plenty of help overall. I have no issues with the staffing or place in general my only real quarrel was with the room and specifically the AC in the room being loud since the air handler(?) was in the room.
Forest
Forest,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
After we got room preference (king bed) straightened out (it was a queen) the desk job in making the correction. Great service. Breakfast could have been better
Ron
Ron,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Never again
I got in at 12:30 at night with my family, the comforter on the already made bed has make up and hair on the inside. There’s mold all in the room. It smells like smoke. I went and asked the manager for a new comforter they did not have one he gave me sheet. I also asked for an extra pillow. They did not have that either. also, my suite was 123 placing my headboard against the back door which malfunction and was slamming my entire visit. I did tell the manager to try to get somebody to fix it, but was not successful. I did not sleep. They could not move my room because they were booked up.
Raymond
Raymond,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Robert
Robert,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Fine
Michelle
Michelle,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Denise
Denise,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Great Stay!!!
Great stay! We will definitely stay there again! Thomas was excellent from the moment we got there with a very warm greeting to the moment we checked out! Thanks for the hospitality Thomas!!!
Frank J.
Frank J.,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 10 日
kimberly
kimberly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Highly recommend/awesome staff!
Staying at this hotel was a great experience! The property was beautiful and clean. The staff went above and beyond. They were so friendly and accommodating. Ramona and the other young man working the front desk, we’re always quick to greet us each time they saw us. Kimberly, the hotel manager, was outstanding. She is full of energy and has a beautiful smile. She was constantly working to make sure that everyone had what they needed, each morning during breakfast. We also had several requests and each time, she would arrive at our room in minutes. The level of service at this hotel was amazing. We are looking forward to returning soon.
Celeste
Celeste,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Julien
Julien,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 30 日
cj
cj,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
victoria
victoria,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Basic room
Good basic hotel. Tub needs to be updated. Bedroom a bit small for the furniture! Maybe a wall tv would be better so you could walk to the other side of the bed. Front desk staff were very nice.
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 23 日
The rooms could certainly be cleaner, shower was gross especially around the handles, need to pay attention and do a thorough cleaning. Dusting also isn’t done regularly.
Kevin
Kevin,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Every thing good
Domonique
Domonique,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 18 日
The first room we were booked in was not cleaned properly, so I requested a different room, and they were very nice about it and switched us immediately. The new room we got was the exact same room but clean, and we loved it. The balcony offered plenty of privacy and protection from the wind. The room was spacious and comfortable, and the full kitchen was a big plus. All of the staff were friendly, professional, and helpful. I will highly recommend this hotel!
Joseph
Joseph,1 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 18 日
STEVEN
STEVEN,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 16 日
Eva
Eva,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
We enjoyed our accommodations, people were very friendly. Pool and hot tub area were clean and always had towels.
Douglas
Douglas,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 2 日
Teresa
Teresa,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
My girlfriend and I hadva wonderful stay in Charleston. The staff was professional and very helpful. My girlfriend thought the breakfast was fantastic! I had the opportunity interact with staff members Nyla, Ramone, Avis, and Melanie, and that really made our stay great. Avis provided terrific suggestions on the things to do... and places to eat... Outstanding!
James
James,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
The best hotel on our trip down South. Clean, easy to find, good parking and friendly staff.