I have service animals, and I was unaware that they had strict policies as it is not disclosed when I book the room. It was a very stressful situation. In the end I was allowed to stay in the room. I had four service animals as there was two of us traveling with service animals have stayed at the property a couple of times before my family stays at the property the trash outside the end of the building was overflowing. There was not room to put any more trash in trash was blown all over. I took my animals out to use the restroom. They had booked the whole lower level. I was told to the Bird hunters who had dogs large dogs who had defecated all over the side and the fecal was not picked up so it was very difficult to navigate when taking my animals to use the restroom as I brought dog bags myself to remove the dog fecal the last night we stayed the room next to us was occupied with people with small children, but were very loud, jumping around, shaking the whole building and walls banging so my day was very unpleasant this time and very stressful upon check-in will probably stay at a property in Springfield next time
Tera
Tera,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 10 日
Room was great
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 21 日
Everything we satisfactory as expected. Breakfast buffet had good options.
Ryan
Ryan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 4 日
Norman
Norman,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 3 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 1 日
jorge
jorge,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 30 日
The rooms are very clean and the staff is super nice and very helpful
Steve
Steve,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 18 日
Room was great!! Absolutely loved the staff! Joao and Laura they were so friendly and made our family feel so comfortable. They tried their best to help with any issues like our bath tub not plugging to take a bath. They tried ti hell figure out why the pool wasnt warm for the kids to swim in. We’ll be staying there everytime we are in Mt Vernon
Tony
Tony,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 6 日
Kelli
Kelli,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 3 日
Staff is friendly, rooms were clean and functional.
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 3 日
I had to book this hotel last minute because I had a breakdown on I-44. This place was right off the highway and very convenient to the shop where I ended up having my truck repaired. Everything was comfortable.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 21 日
Clean Room
Alejandro
Alejandro,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Casey
Casey,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Vickie
Vickie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 14 日
Toilet seat was all tore up, phone , tv-and frig was all unplugged and had to put it all back together. Frig would not work after pluggind in all night.