Not the best stay. Noisy place. You can hear everything from the surrounding rooms, not comfy bed. Bare minimum in the bathrooms
krista
1 晚家庭旅行
8/10
Comfort beds
Clean room
Bathroom show leaked on the floor, no one ever checked it out. Had to use extra towels, which had to wait on because they were out of.
Thomas
4 晚家庭旅行
10/10
Maurice
1 晚行程
2/10
Front desk Denise took my card and ID all while getting info about my emotional support dog which I have federal registration for. She informed me (against the law to ask for papers) that she would have to ask her manager if I could stay or that maybe her manager would just charge me $30 daily pet fee which I agreeed to. Denise gave me my cards back and gave me two keys to the room. Then she said oh my manager said NODOGS. She then cancelled my reservation and refused to give me any paperwork or proof that I did not stay so I could get a refund from Expedia. Denise the. Informed me that Expedia needs to call the hotel manager and manager Anita will tell them to issue me a refund. I had to give the keys back. Denise informs me there is a $40 cancellation fee!!! I need a refund because I did not cancel my reservation the manager and Denise cancelled it. It took hours on chat to explain what happened. I was unable to find any other room in the city or nearby cities. I had to sleep in my CAR! I am a US Veteran and I have mental health diagnoses. I need my dog. I never had such rude treatment and Anitanwould not answer the phone when I tried to ask for refund of $40
Linda
1 晚行程
10/10
We arrived the afternoon checkin was easy and the young lady that checked us in was super friendly and polite. Upon arriving in the room, we noticed that there was no security latch on the inside door and the door handle was missing items . The shower had patch work and their was a Distinct odor of urine in the room me and I guess had to use an air freshener to make the room smell better.Later that evening we asked another staff member for additional blanket or sheets and was told in a rude tone “ we don’t have any additional blankets or sheets to give you we gave them all out have a good night. . Me and my guest were taken a back by her Demeanor, but just decided to return back to our room and fall asleep as we knew daylight will come quickly. In the morning were greeted by a much more pleasant person who wished us safe travels and to get home safely. Overall the stay wasn’t a bad one, but highly doubt if I’ll return.
真实旅客
1 晚结伴旅行
8/10
Sherry
1 晚行程
2/10
STAY AWAY!!!
A complete dumpster fire, feared for my safety, absolute dump, pictures on website are from 20yrs ago, stains on bedding, bathroom door opens halfway bc it hits the vanity, cant wait to leave! No way i would stay anywhere near this place again and dont suggest anyone else does either!
真实旅客
1 晚行程
10/10
Cristian
1 晚行程
10/10
William
1 晚行程
10/10
Tammy
2 晚家庭旅行
10/10
It was a nice staycation
Priscilla
1 晚行程
6/10
Shannon
1 晚行程
10/10
Great
Alisha
1 晚行程
8/10
It was a good stay. Nothing to complain about.
David
1 晚行程
8/10
Ray
3 晚行程
10/10
It was great!
Michael
1 晚浪漫旅行
8/10
The staff here is amazing! You will feel welcome. Best to plan breakfast elsewhere, though. The advertised 'free breakfast' is virtually non-existent. Otherwise, our stay was great.
Christopher
3 晚商务旅行
8/10
Tameika
1 晚行程
2/10
Terrible hotel. The room was very dirty. It also smelled very musty and there was mold spores throughout the room. The electrical outlet was broken leaving a 1.5 inch hole and the outlet wires exposed. This was extremely dangerous and posed an electrocution hazard for our children. We tried to cancel the reservation and get a refund. We were told to check out early and the manager who was scheduled to be in at 11 pm would be the person to issue the refund. The manager is now refusing to issue the refund after multiple requests. Do yourself a favor and stay away from this place!!! There is a Fairfield Inn a couple miles away and it is much much better!
Nicholas
2 晚家庭旅行
8/10
Trancy
2 晚商务旅行
2/10
They don’t have my room
Maria
1 晚行程
10/10
I was expecting this hotel to have a grill but it doesnt or a seating area outside by the pool but they dont. But besides that the woman at the frint desk was sweet and helpful. I only stayed here for a couple hours on Christmas Day 2024. The hotel room was very nice with a big bathroom