General comments for my stays in the past week. The service was good. However, the Room facilities and cleanliness needs to be lift up immediately.
1. Stains and hair found on the sofa.
2. Wine cellar ventilation fan was noisy which woke me up during the night on my 1st stay.
3. Toilet bowl cover loosened.
4. Stains and hair found in a towel.
5. Curtains in the bathroom was dirty.
6. Basin was stained
7. Hair dryer was very dirty and dusty.
8. Stain found on the bed board.
9. There are screw holes in the bathroom wall that were not finished.
Alan
Alan,1 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 4 月 30 日
Alan
Alan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 1 月 4 日
Staffs are very friendly and helpful providing suggestions for restaurants and place to go. The room is spacious and the breakfast is also nice with many selection.
Very nice boutique hotel. Excellent location, good walking distance to visit. Good hotel service and customer experience. Highly recommended.
Eric Tat Wing
Eric Tat Wing,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 7 月 11 日
空調有點嘈
Sui Cheung
Sui Cheung,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Younghwan
Younghwan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Staff were all lovely and happy to help.
The beds were very hard, there was no air conditioning (as there is advertised). The rooms were very hot and you couldn’t sleep with the windows open as it was extremely noisy
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Um diária.
Ótimo.
PAULO RICARDO
PAULO RICARDO,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Staff muito agradável, quarto pequeno e café da manhã com poucas opções
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 9 日
Bait & Switch
Their website states Free Airport Shuttle which is a non-negotiable when traveling Internationally for us. Although we validated the free shuttle 3 separate times at the Hotel we were charged 90 Swiss Francs when we reached the airport.
We will not be returning and would not recommend this hotel based on their false advertising.
Janice
Janice,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 9 日
Bait and Switch - no airport shuttle!
Lots of construction outside - room was hot and stuffy at night but too noisy to open windows.
Advertises free shuttle to airport - total bait and switch. We requested free shuttle for four at check in and confirmed day before departure. Van took us to the airport and driver needed 90 Ch - called hotel and they said they don’t provide a shuttle.
Would not recommend this hotel other than the location was good.
Very disappointed.
Kim
Kim,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Çatı katı suitte konakladık
Oda harikaydı
Çok memnun kaldık
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Very disappointing, sadly for many reasons
Very loud roadworks underway upon arrival (after 11pm). Went to the first room offered and found a hair in the supposedly newly made bed — ick. Went down to reception to ask for a different room — only one room available CLOSER to the ongoing noise. Luckily the noise stopped at around 1230 pm. But couldn’t keep the window open and no way to moderate the temperature. Also Uber cannot come to the hotel to collect guests so you have to haul your bags up a cobblestone hill to find the collection point. All in all a very disappointing stay and I won’t be going back.
Stephanie
Stephanie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Very friendly and helpful staff. Great room and bathroom, very clearn. In the middle of Old Town Zurich with lots of shopping and restaurants. Excellent location and hotel. Breakfast was great.
Veronica
Veronica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Mr. Alfred
Mr. Alfred,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Great location, Cute atmosphere
Amazing hotel lounge, delicious breakfast
Spacious - three people bed room
But bathroom tub was old, needs repair - drain stopper was not working properly and tub was old. Shower curtain was old too. Ventilation system was not working properly - we had to open the window.
Siyong
Siyong,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Fantástico
Todo estuvo fantástico, el hotel es muy bonito, súper cómodo y la ubicación inigualable. La atención de todo el personal fue excelente, en espacial la chica de recepción Yannecy, nos asistió en todo lo posible.
Regresaremos con mucho gusto.