I'm normally a big fan of Element, but their freezer was broken in the room fridge, the blinds were also broken and wouldn't lift up the whole way. And the bathroom wasn't exactly as spotless as it normally is. And finally, we have to pay for parking. That is a huge downside now because there is no other parking anywhere close by. Not pleased with that at all. But, the staff went out of their way to help with all of it, including giving us free ice cream because our ice cream melted in the freezer. Also, I ordered pickup, and it went to the Sheraton instead of Element, apparently that happens a lot. Would be great if they could fix that somehow? And the parking, that will probably change my decision on where to stay next time. FYI.