4/10 尚可
2025 年 5 月 1 日
Não recomendo o hotel
I stayed at the hotel with my two children for four days. During the period, there was a blackout that caused a lot of inconvenience. The hotel does not have a generator and no backup plan for the situation we were experiencing. We spent around 12 hours without power and without any services other than the reception. The room had no light, air conditioning, hot water, zero comfort.
When the power came back on, the hotel did not offer any food or snacks, so we went to buy something to eat on the street. When we spoke to the hotel manager, Mr. Van Mimh, he informed us that we could not use the area on the 7th floor to eat because it was already late, and he turned off the lights in the place while we were still there. Extremely rude behavior for a hotel manager to treat guests who had been without services at the establishment for 12 hours.
In addition, the staff was not very attentive in general. I do not recommend the hotel and will not stay there again.
Patricia
Patricia，4 晚家庭旅行
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