Lovely hotel in the middle of the countryside, very tranquil, nice modern clean room, quiet at night. Enjoyed the leisure centre, good facilities apart from lack of hot tub.
Ian
1 晚行程
10/10
The domestic staff are wonderfu, very helpful, lovely people and so very kind. All the staff we were in contact with could not of been nicer.
My wife had her 21st some 51 years ago at this hotel!
We were both originally from Heswall.
Our trip was one to help my brother in law who lives in New Brighton who has had a nasty fall booth breaks in his ankle.
Thank you for your help.
Richard
3 晚行程
8/10
Staff very friendly and helpful.
We had one meal, fish and chips, but they didn't have steak or lasagne? We were both disappointed with our meal! The chips were dry and white! mushy peas looked a little crusty on top, and the sauce
looked like it had been left uncovered for a while.
The pillows do not have a safety case on!!
Also, they do not allow cash or debit payments! Not good if you don't carry a credit card!
The positives its a lovely peaceful setting and energy.
The pool and steam room fab.
The dry room was out of order.
Gillian
2 晚结伴旅行
8/10
Nice
David
3 晚商务旅行
10/10
Peter
3 晚行程
6/10
We have stayed here quite a few times as a family but have to confess we were a bit disappointed this time: the decor is getting shabby (dirty furnishings, holes in carpets, out-dated fixtures etc.), the staff (though polite) in both the spa and in the hotel didn’t seem to be too bothered and, when my husband went to check us in whilst we headed to the pool, they charged us for a room we’d already paid for! This was all cleared up on check-out but the whole experience (which was supposed to be a bit of a treat) felt a bit flat tbh! The location is ideal for exploring the area (Chester Zoo, Blue Planet, Cheshire Oaks, Chester Races etc etc) but I’m not sure we’ll choose to stay here again as I think we could probably get better value for money elsewhere. We chose not to pay for the breakfast as it would have cost almost £100 extra so we headed off early and ate elsewhere.
Emma
1 晚家庭旅行
6/10
Really good multigym (for a hotel). Loads of machines and free weight. However the swimming pool was a bit cold and the sauna out of action while we were there.
The room was lovely, really nice. Unfortunately they had a problem with the hot water while we were there which was off two mornings in a row at precisely the time I needed to shower and shave before work. When it was on it was scalding and difficult to balance the temperature whilst showering. However I’m sure that was just a temporary hiccup while we were staying.
Talfan
4 晚商务旅行
6/10
It was ok. I think the hotel needs updating and shower facilities needs checking as it is difficult to control temperatures.
Anita
3 晚家庭旅行
10/10
Fergus
1 晚行程
8/10
Good location for Chester & surrounding area.
Hotel is tired looking in places, and service was sloppy at times.
Spacious room,.dimmer was ok, and breakfast was plentiful with a £5 supplement on all cooked food with the exception of the English Breakfast.
At £99 b&b it was good calue for money.
Scott
1 晚商务旅行
6/10
Ruth
1 晚商务旅行
10/10
David
3 晚商务旅行
6/10
The beds need attention, the mattresses are worn out and the toppers can’t compensate. This was the second time staying here and both times the beds have been abysmal!
Other than that the decor is dated but doesn’t have an impact on anything really.. the service is good as are the onsite facilities
R
2 晚商务旅行
10/10
Very good stay, clean and has a pool
James
1 晚商务旅行
4/10
Filthy hotel
Crack in my sink and leaking
Booked doulble bed got 2 singles
Carpets old very old in fact,
Decorations in rooms are late 70s early 80s in my opinion.
Grounds are nice
Very expensive menu for what it is.
Breakfast is £24 over priced again. In my opinion.
No nets up at windows, so walking out of bathroom into room. Children’s play area outside in garden. Not a good idea.
Keith
1 晚商务旅行
10/10
mark
3 晚商务旅行
10/10
Lovely hotel, hidden gem with good sized pool. Good food and drinks and room were a good size. Staff all friendly and helpful
Alex
1 晚家庭旅行
10/10
J
1 晚行程
8/10
Have stayed here twice now when attending meetings in our office in Shotton. The grounds a nice and the rooms large and there is free access to the pool and gym on site.
wayne
1 晚商务旅行
10/10
ian
1 晚行程
10/10
ian
1 晚行程
10/10
Absolutely superb hotel. Will definitely book again to stay here
Paul
1 晚结伴旅行
10/10
Great stay over two nights . Food fresh , well cooked .
Breakfast is always amazing as freshly cooked for you . Good continental aswell.
ian
1 晚商务旅行
10/10
Hotel was great, breakfast was good quality and the gym facilities were good for what is needed when staying away, I will be staying again.
Only downside was no AC in the rooms
真实旅客
1 晚商务旅行
6/10
Hotel out dated, fusty, shower ( I’ve peed quicker ) mattress cheap and nasty