Checked in at 3 am but reception and valet available and friendly. Rooms are comfy and clean. New building
mohamad
1 晚商务旅行
10/10
Great hotel. All around.
Ian
2 晚家庭旅行
10/10
The hotel is wonder. Staff is real good at spoiling guests. The server Chris was great and extremely helpful.
Terry
1 晚行程
10/10
Amazing
Laura
3 晚行程
10/10
Damon
2 晚行程
10/10
Timothy
1 晚行程
10/10
Shannon
1 晚行程
8/10
Felix
1 晚行程
10/10
Loved the hotel - main criticism was water pressure in shower not good - also hate the amenity fee!
真实旅客
3 晚家庭旅行
10/10
Kathryn
2 晚商务旅行
8/10
Fred
1 晚行程
8/10
真实旅客
1 晚商务旅行
8/10
Stephane
1 晚行程
10/10
Casey
2 晚行程
6/10
My neutral rating is because of my disappointment with the new policy at Sofitel that charges a fee for early room entry. Until recently, a customer was allowed entry to their room if it was vacant and cleaned, not that I always expected that nor asked for it. A traveler cannot always control the time they'll arrive. On this particular day, it was pouring down rain. It seems customer satisfaction has been replaced by corporate greed. My past two decades of staying in the Sofitel suites has now come to an end.
Michael
2 晚商务旅行
6/10
Noise. Noise. Noise. Not from outside, but from the AC and ductwork inside and above the room. It was the worst night I’ve had at a hotel in a very long time.
The room was clean but didn’t seem well maintained, e.g. light bulbs were missing in lightning fixtures. The hefty and scammy Resort Fee is just the cherry on the icing ……
In the upside, the breakfast buffet was lovely - as you’d expect for that price.
Florian
1 晚商务旅行
10/10
Lesley
1 晚行程
6/10
Dated old hotel. Needs serious remodeling especially in bathrooms. Didn’t find very clean either. Pillows need to be replaced. Room was big which was plus and Nespresso was a good feature, but only 1 paper cup was provided. Location is great, but overall not worth for over $300.
catherine
1 晚家庭旅行
10/10
The Sofitel is a very clean and beautiful hotel. All of the staff that I interacted with were very helpful and friendly.
Rene
2 晚行程
6/10
Aside from the location of the hotel, which was convenient to so many sites, this hotel was average. It had the potential to be outstanding but was really just so-so beginning with the awkward driveway and valet service and ending with the same: a 35 minute wait for our car (which cost a whopping $69.00/night). Our room was clean and the beds were comfortable but the decor seemed like an aftertho
Emily
1 晚家庭旅行
10/10
Jason
2 晚商务旅行
10/10
Edward
2 晚家庭旅行
6/10
The use of the resort fee credit at the bar/restaurant was poorly explained. This was disappointing and rather misleading.