Our reservation was cancelled due to an apparent ( no electricity) in our room. ( not likely true!) Although a huge tour arrived with no problem. No notice to us - all this after arriving from Europe. Then eventually gave us a room in a terrible hotel, which meant missing arriving for a family dinner which was arranged long in advance. Terrible and disrespectful. Dismissive.
Cao Tri
1 晚家庭旅行
6/10
Chi chung
3 晚行程
6/10
Not really like 4* hotels 🏨 unfortunately
ali
4 晚家庭旅行
10/10
Personale perfetto reception ottima specialmente Flora colazio straordina great raccomandato
luca
1 晚行程
8/10
Quoi
5 晚行程
8/10
friendly staff and quality service
phuc
7 晚行程
10/10
Hotel fica a 2 km das principais atrações da cidade. Muito bom.
EDILSON
3 晚家庭旅行
10/10
Good hotel room and spacious but the area was a bit off. Good service.
Archi
3 晚浪漫旅行
8/10
Comfy room but cold shower, not as convenient to move around, must call Grab each time.
Enjoy the breakfast, a variety of food each morning.
Cindy
2 晚行程
10/10
The property location was good, room was very specious
Subhash
2 晚家庭旅行
4/10
We arrived on the first day informed that air conditioning is faulty so they transported us to their other hotel. Came back the next day, one room’s airconditioning is still faulty. Reported it two days in a row but hotel couldn’t fix it. Given the hot weather and temp in HCM even at night, it was not a great experience.
Michael
6 晚结伴旅行
8/10
The staffs and services are very nice. The breakfast was nice. The cleanness is good, but 1 thing need to improve is the towers should be change for newer.
MongHang
1 晚行程
6/10
Good location, great staffs service and attitude. Breakfast is decent. The only that lowers the grade is from the condition of the room. The door lock does not work well and has been in that condition for a long time and the owner does care to replace it. When I closed the door, the lock did not lock it automatically as it’s supposed to do so and let it unlocked for two days until I found out and called the front desk and it is still not changed!! The TV did not work, even though the repair man came fixed then switched TV to the one next room (poor guy!) and it still does not work!! On the hotel amenities’ list, it said it has a gym but in fact it does not have it and still does not correct the misleading info!
Duc
5 晚行程
10/10
Got a free upgrade due to air-conditioning not working at the hotel. Service was good and the hotel was clean. Only thing that was bad was the bed was very hard.
Jinny
3 晚家庭旅行
8/10
Breakfast is good with a lot of variety. Staff in good manner. Room is spacious and quiet.
sylvia
2 晚结伴旅行
8/10
真实旅客
15 晚行程
10/10
Staff was friendly, fluent english speaker at reception desk.
Michael
7 晚行程
8/10
Was a very nice place, everything was good until I sat down the toilet and then the knob broke off and water poured everywhere but it was just as I was supposed to head to the airport so I packed very quickly and ran downstairs and let them know they offered to put me into a different room but since I was leaving anyways it was okay but it would have been nice if they would have offered something in the way of the inconvenience of all my stuff getting kind of wet but it wasn't that bad so I just shrugged it off and kept going no big deal