It was a poor start with a unclean room with ants, I initially and quickly posted a poor review. Management addressed my concerns quickly, gave us a new room that was spotless. Full hotel but quiet, breakfast area very clean with a sweet attendant and pretty good breakfast options.
maria
3 晚家庭旅行
10/10
Convenient, comfortable and safe stay. Delicious breakfast available with the stay and fresh coffee available most of the day!
Julie
3 晚家庭旅行
10/10
Was a great stay. Pool was nice staff was amazing and breakfast was good with alot of choices. Our room was cozy and clean.
shelia
1 晚家庭旅行
2/10
We have never been in a filthier hotel ever. I’m not expecting a five diamond experience when I travel, but this hotel on the outside was very clean, lobby very nice and clean - as soon as we turned down the hallway the carpets were very grungy and long overdue for a steam clean. But our room was awful. Not just a few hairs in the shower and some dust - it was totally filthy. Obviously whoever is in charge of cleaning and checking on rooms has not been trained. We didn’t take our shoes off at all in the room and had to use them like slippers.
Under the bed utensils, old food, so so much hair and dust and bugs.
In the washroom the tub had hair in it but you could tell it had been wiped down but it looked like no one had cleaned the shower surround in quite some time. Lots of soap scum on bathroom counter. The couch in the room we didn’t even sit on or put our things on, it was so deeply soiled with grime and ripped and torn by a cat. The judgement of the manager to keep this couch in a room is shocking. Should go straight to the dump. The floors were tile at the door and bath, which had not been mopped, the carpet seemed like it had been vacuumed but had what looked and smelled like anima fecis stained in several places. We arrive late after 14 hrs of driving on the road - I went down right away to complain and was not offered an alternative room. Only to find out this morning a room was available but would have been 2 beds instead of 1. But no one thought to offer this?!?!
Virginia
1 晚行程
2/10
It was not clean, rooms need a lot of repairs, overall my daughter and I did not feel comfortable or safe so we left, and went to another hotel.
真实旅客
1 晚行程
4/10
We stay at La Quintas all the time and never have an issue but this location was just awful. Our first room that we were given was located in a hallway that was completely filled with cigarette smoke. When I asked for a new room because the smell was so bad the guy at the front desk gave me a new room that was right next to our original room. This didn’t help at all so I asked for another room on the other side of the hotel and he was finally able to reassign us. I understand you can’t control if people smoke in their rooms but this was so bad the entire west wing of the hotel wreaked of cigarettes. Then to top it off, we were abruptly woken up around 7:30AM to some pound banging that lasted for an hour. It sounded like someone was smashing pans together, it was overall a ridiculous hotel experience and won’t be back.
Tia
1 晚行程
10/10
Joanna
1 晚行程
10/10
Aimee
1 晚行程
10/10
Quick stop on our way home from a trip to VA. Very economical and clean. Breakfast was hot and good. We would stay there again.
Robert
1 晚行程
10/10
Sally
1 晚行程
8/10
Nice an quite
Desmond
1 晚行程
4/10
Dirty sheets, phone did not work, bath tub dirty
真实旅客
2 晚家庭旅行
10/10
We only had 8 hrs stay for a night. The room was very comfortable and clean.
Songul
1 晚行程
8/10
Jessica
1 晚行程
10/10
Tria
1 晚行程
10/10
Edward
1 晚行程
6/10
Nice enough but new bed linens are a must.
Scratchy bed linens are nasty
.
Maria
1 晚行程
8/10
Michelle
1 晚行程
10/10
James
1 晚家庭旅行
10/10
Heather
1 晚行程
10/10
Mary Jo
1 晚行程
4/10
Dirty blood stained sheets
William
1 晚行程
10/10
The front desk staff went above and beyond when our two cats disappeared. They took the bed apart and found the cats in the base. The cats were being quiet and we would have never found them, otherwise.
kim J.
1 晚行程
8/10
Not too soundproof...we could here people walking in the room above us.
Also, the floor tile in the bathroom is loose and cracked.
Otherwise the room was very clean and comfortable.