Wonderful stay! The Westin was so clean and comfortable. We loved every minute of it and can’t wait to stay again.
Leigh
1 晚家庭旅行
10/10
Great location
Kenneth
1 晚行程
10/10
Great staff
Paul
3 晚商务旅行
8/10
Service at the restaurant was terrible. Long waits with less than friendly staff.
Max
2 晚结伴旅行
10/10
Randy
1 晚行程
2/10
Things started out great. The staff was wonderful. When we got to the room, I noticed something weird in the safe. It almost looked like chewable vitamins but a google search told me that they were drugs. I let the front desk know and security went up and retrieved it.That kind of got me looking at the cleanliness of the room. I noticed drink rings on all the tables so I felt like the room was probably not cleaned thoroughly especially since no one noticed drugs in the safe. While at the front desk I requested extra pillows and a blanket. I also requested them on the app. I knew they were busy and figured they would arrive eventually. We went to our event and came back to the hotel around 11:30. Still no pillows and blanket. We asked the front desk again and they said 5 minutes. We finally received them after midnight. The front desk and security people were great but I think they were just too busy and too understaffed. I just can’t believe there were drugs in the room. What if there were children in the room that saw them first? There was just too much wrong with this stay to recommend it to others.
Andrea
1 晚结伴旅行
6/10
Brent
1 晚行程
10/10
Brandi
1 晚行程
10/10
Wonderful hotel stay. Staff was very friendly and helpful. We were lucky enough to get an upgrade and the room was simply fabulous. Everything was clean, warm, and inviting. Super easy walk from Busch stadium. Would definitely stay again.
Adina
1 晚行程
10/10
Good place and service was great. Some of the furniture had to be moved back in place at Check-In.
Tom
3 晚行程
10/10
Ron
1 晚商务旅行
10/10
Justin
3 晚行程
6/10
Double charge me at check in for incidents and held my money for days
Rafael
2 晚行程
6/10
Hotel was beautiful as usual, not our first stay here. Walked into the room only to be greeted by an acrylic nail in the middle of the floor! Someone was sent right away to clean the room but that’s not something I like to see in my hotel room. Pretty disgusting.
Jeff
1 晚行程
8/10
Checking in was easy, we had to switch rooms. Got to our first room phone didn't work to call front desk then our shower was broke they had the cord to ahower head tired up so it wouldn't fall down n shower looked like it needed n overhaul. Got to our 2nd room n it was better, beds were comfortable but shower needs n overhaul too, shower floor had big cracks n uneven.
VICKI
1 晚行程
10/10
Marcus
2 晚行程
8/10
Parking was a mess. Our bathroom floor was not clean. Looked like vomit on the floor by the toilet on trash can. Our socks stuck to it. I just put tales down and walked on them. I did tell the front deck the next morning when we checked out. They didn't seem to care. They did thank me for telling them. I tried to upload a photo of the bathroom floor. Would not let me.
KENDA
1 晚家庭旅行
8/10
Love the convenience of staying at the Westin St. Louis and going to the ballpark.
Sandra
2 晚家庭旅行
10/10
Tanya
1 晚行程
6/10
I wasn't able to actually stay at the Westin. The hotel was overbooked so i was sent to another hotel 30 mins away. Although i was refubded 100% and the Westin covered the stay at the other hotel including parking. They even gave me a card with a number to call if the move cost me extra expenses such as an uber transport. Overall not a bad experience the front desk was very nice.
Adam
1 晚行程
10/10
We always enjoy our stay at the Westin. The staff is amazing and the location is perfect.
Julie
1 晚结伴旅行
10/10
Room was super classy and comfy. Beds were extremely nice. Worth the price point.
Tina
1 晚行程
8/10
Donna
2 晚行程
10/10
The hotel is in a nice location next to the ball park which has a lot of eateries around it. The hotel itself is first class, with the rooms huge and beautifully appointed. The huge rooms led to a very quiet stay. Highly recommended hotel
Scot
8/10
The restaurant was slow, food choices were limited (only bar food in the evening and not even a choice to order a salad in the evening), there were no microwaves in the room (we couldn't even make a bag of popcorn).
The people at the hotel were AWESOME though. VERY friendly and as accommodating as possible. I made a request for extra pillows, and they were delivered within 10 minutes. SUPER friendly staff!!
The hotel was INCREDIBLY clean!