Extremely cold room heating didn’t work too well, only a sheet on the bed no doona and no blankets in the cupboard or available when requested. No communication about car parking costs or security deposit until you arrive to check in at the property prior notice would have been appreciated.
Angela
Angela,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
The hotel was nice but overpriced for the quality. Bed not the comfiest and only sheet provided no quilt.
Olivia
Olivia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
I requested a higher room (away from traffic noise) and I ran facing. I absolutely got that and it was lovely.
Clean, well set up and everything you could need.
Two blocks from central Surfers Paradise -Cavill Mall and all the restaurants and entertainment you could want.
Perfect location, lovely pool area and nice spacious foyer.
I used the car park and the parks were generous and easily accessible.
Highly recommend and would stay here again.
Karen
Karen,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 8 日
Disappointed for blanket and breakfast
Really disappointed for some serviced and breakfast. We were booked for 2 night stay So Checked in start at 2 pm but the room not ready on time that we have to wait for 30 min till get in the room.
The room was wonderful view and full of equipment but no proper blanket. The Blanket that provided was really thin and itchy not help at all for a cool night even heater on. I was go down and request for a proper soft blanket but they said not have any in this hotel.
No housekeeping clean my room even I took out the dropped sign.
Breakfast was really suck !! Bacon really dry Fried egg was sit there for long and really dry white eggs. No salad dressing provided. Scrambled eggs is to mashy and full of cream.
The great thing for this hotel is location and view of the high floor. not worth much for the price but better than some others 4 star hotel.
Parichat
Parichat,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Wendy
Wendy,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Mediocre stay
It was a nice stay however the tv did not work. Blankets were not great. Probably wont stay there again.
Adam
Adam,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Mr
Mr,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Poor stay overall- waste of money.
We arrived at Mantra Sun City due to our booking at Mantra legends being changed without consulting us.
The grounds and reception area were adequate. The rim however had a musty smell, was unclean and not fit for purpose. The bathroom was full of mould, the kitchen dirty including inside cutlery drawers etc and there were stains on the carpets. The bed linen was not clean and beds extremely uncomfortable.
This was a stay for our honeymoon that was completely ruined by the state of the room. We were then offered a room with no electric and a room that was completely outdated and again unclean. Upon request we were moved to Mantra Cavil on Circle, on our first look the room was neat, the bathrooms were still not clean however manageable. We had cockroaches in our room and despite asking for room service and this dealing with nobody ever attended our room despite saying that they had done so.
Our stay was ruined and very uncomfortable. I had to purchase cleaning products and clean the room as well as wash bed sheets etc myself which we did not travel so far across the world to do to celebrate our honeymoon.
Staff were very slow in assisting us and reluctant to help in some cases.
I would certainly not stay in a Mantra hotel again.
Ellie
Ellie,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 21 日
Tahwar
Tahwar,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Bad
They changed our stay, so we stayed at another hotel. I tried to contact the hotel to get a refund, But they never returned any of my calls or texts
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 19 日
Jose
Jose,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
Tasnee
Tasnee,4 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
They had no aircon cancelled our accommodation after I had to get hold of them night before didn’t find other accommodation for us so had to last minute find something else now have to wait for a refund
Garry
Garry,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Soonsuk
Soonsuk,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Darcie
Darcie,4 晚行程
Wotif真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Had a great stay at the Mantra Legends. It was a great hotel & perfect location for our holiday.
Wendy
Wendy,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 10 日
Close to shops and restaurants ur the $22 a night parking which isn’t advertised when u book ur room is a stich up
Aly
Aly,2 晚行程
Wotif真实住客点评
2/10 很差
2025 年 3 月 9 日
Ellie
Ellie,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 6 日
We Highly Reccommend Legends As A Place To Stay
Very Central & Close To All Facilities
Lesley
Lesley,3 晚浪漫旅行
Wotif真实住客点评
8/10 很好
2025 年 3 月 3 日
Very nice over all. Convenient location close to beach, restaurants and shopping. Very glad to have onsite parking in such a busy place.