AMAZING! But…….
The hotel is simply stunning; the decor, the atmosphere, the works. It is just gorgeous. The rooms are so tasteful and cosy, and the bar area and lounge were gorgeous for an evening drink. The staff were all unbelievably helpful and friendly and we loved the addition of the pantry for an evening snack. The location is ideal for walking right into the centre of town for food and drinks. We didn’t eat at the Pearly Cow but the menu looked beautiful too.
Now for the but…
The walls are paper thin. You can hear absolutely everything the guests in the next room are doing. I totally understand that it is an old building, but I do think it’s a shame that steps have not been taken to ensure maximum privacy & comfort, and soundproofing for example.
If a cosy night’s sleep that is relaxing is what you are after, I would really strongly consider taking this information on board.
Our night was so disturbed we did have quite a poor night’s sleep sadly. We spoke to reception and the manager was great in how she handled our complaint.
I do think it is such a shame that such a dampener has been left on our stay. I would maybe have thought twice about booking had I known this would be the experience we would have.
Sadly I have to rate the hotel as poor because ultimately, a hotel is for sleeping, and unfortunately we did not get much of that.