Reservations were lost. Finally corrected. After 3 phone calls to customer service. Room was dirty. Phone and tv didn’t work. Breakfast was provided but over 50% of items were out at 0700.
Rachel
1 晚家庭旅行
6/10
The bathtub would not drain - how do you clean a bathtub without realizing the drain is plugged - ick. Also lightbulb directly over bathroom sink was missing. Breakfast was okay. Some fresh fruit beyond OJ would have been nice.
Caroll
1 晚行程
4/10
We had a very very small room inspite of my early booking.
Many electric outlets did not work.
our friends, who booked weeks after us, had a much larger room.
Breakfast ran out of items or just did not have them and did not seem concerned.
Frank
3 晚家庭旅行
2/10
Very Poot conditions
ILiana
1 晚家庭旅行
10/10
Richard
1 晚行程
6/10
真实旅客
1 晚行程
10/10
This was a very spontaneous trip for us but the booking was very easy and so was payment! check in and out was great and everything was clean.
we brought our 5 month puppy and service was great and they loved having him there.
they have a little gated park behind the hotel that was easy access.
The only thing i would say that wasn’t a great thing. our neighbors were obviously smoking in their room and the end of the hall smelled of weed and cigarettes. it wasn’t a big deal but just didn’t smell clean in the hallway.
Kali
1 晚行程
6/10
Dustin
12 晚商务旅行
10/10
Rusty
2 晚行程
10/10
Peggy
5 晚商务旅行
10/10
How easy it was for us to park and acess our room.
Tristen
1 晚行程
6/10
The rooms were dated
Saeed
1 晚浪漫旅行
10/10
Everything
Edward
1 晚行程
10/10
No complaints
Edward
7 晚行程
6/10
I was alright they ran out of eggs and sausage at 8:15 am and where not going to make more until they had multiple complaints and then they changed their mind
Daryl
1 晚商务旅行
2/10
Let me just start by saying I am a seasoned traveler and I usually stay at medium to higher end hotels. I didn’t want to spend a whole lot of money since I just needed a bed to sleep in to get up in the morning and get in my car to make it to Salt Lake City for a meeting.
I felt very profiled when I walked in and they put me in a really poorly maintained room because of my appearance. If you get stuck in room 201, I wish you the best. The first thing I noticed was a heating wall unit that had broken plastic and a lot of dust showing in the inside. I paid $60 for the night so I was not expecting much so I just lived with the looks of a damaged hitting unit. What put me over the top was going to the bathroom and seeing that there was no shower curtain. That is the first for me. I decided to call down to the lobby and ask for another room with the shower curtain. The phone system throughout the building does not work. Oh, I almost forgot I asked for a room on the first floor, but they said they did not have one with a king. I had some serious heavy luggage I was carrying with me and I asked for an elevator and they said they did not have one.
Since the phone system does not work in the hotel, I decided to call them from my mobile phone. Of course every time I tried to call down their phone was not working properly to hear me. So I decided to walk down and ask for another room. They did provide me another room. Room 215 was much better until I saw a chewed gum.
John
1 晚商务旅行
10/10
Staff was amazing!
Cody
2 晚行程
10/10
James
2 晚结伴旅行
8/10
lisa
1 晚行程
8/10
Celeste
1 晚行程
10/10
Katrina
1 晚行程
10/10
The young woman at the front desk was very polite, kind and well mannered. It was such a pleasure walking into a hotel and being greeted with a kind smile as well as going out of her way to help us.