The worst and most run down, place we’ve ever stayed. Service was HORRIBLE. No one spoke a single word of English, but that’s ok if they were actually kind in any way shape or form. Not a single person working there, was kind or helpful. Waterpark is useless, DANGEROUS and we never used it after exploring how busted and horrific that part was, which is the only reason to stay there. So we were charged many times for the “waterpark” without our knowledge, although we already paid for it in the cost. We watched 3 people, 1 adult and 2 young children, get injured and not receive any help. The breakfast is disgusting and sooo expensive. Even a coffee is $5. Latin music BLASTING all night. Rooms were ok. Do not waste your money, this place needs to be shut down.