Very unclean. Floors visibly needed to be mopped. My daughter found someone’s dirty bra in the hideabed where she was sleeping. Breakfast was a horrible. Undercooked meat. Pastries never refreshed. I had to help a housekeeper look for plates. We spent extra to have a nicer place than last time we were in town and it was half the price but we were sorely disappointed
Crystal
Crystal,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 4 日
Stayed for 2 nights
The first room we was in half the outlets did not work the bathroom sink would not drain the lamp over the bed side table did not work and the worst thing was there was a dirty towel under the sink in the bathroom. They did move us to another room and the front desk lady was very nice. The second room was ok. The bathroom was not very clean. Under the sink was so dusty that you could write in it and the place where they put towels was dirty also the pillows in both rooms were horrible. The air in both rooms could have worked better then they did
Angela
Angela,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 3 日
Could have done something to compensate
My stay was quite comfortable. The only thing that I didn't like was that their juice machine at breakfast was "Out of Order" all three days that I was there. They didn't provide an alternative. They could have placed individual juice containers in the fridge or even have several large flask with different juices such as apple juice and orange juice. They seemed pretty content that the juice machine wasn't working and did nothing to compensate for it.
Jerel
Jerel,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
0/10
I would sleep in my car in the Walmart parking lot and wash up in the Casey's restroom before i stay here again. Absolutely horrible. Fridge didn't work. Called the front desk for a replacement that never arrived. Breakfast wasn't edible. Parking area wasn't maintained and poorly lit. Side door was open all night and doesn't lock. Room smelled and the carpet throughout the property was filthy. No working ice machines. Luke warm shower. No water pressure to the toilet. The manager or owner was present but seemed oblivious to how much overall maintenance is needed.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 16 日
Good not great
Our arrival to the property was fine even there was construction. The lobby scent is undeniably off and smells like pine sol. The area is clean and modern. Love the waterfall posted!
Our rooms were available early! But our checkin was slow because it was her second day. I swiped my card three times. Check in especially when we paid through a third party vendor should be a quick win. Then, the receipt for incidentals show $80 instead of $0.
The manager came to support and was very apologetic.
We get to our room and it looks good. The bathroom is big. It turns out it wasn’t cleaned well. Food in the fridge and beer in the garbage can so hopefully the bedding was changed. I called the front office to report it, but no one came. We were so tired, we fell asleep.
The morning staff was kind and offered help. Breakfast was good. The waffle maker is always a win. I love the sugar free syrup option.
Overall, they needed to sweat the small stuff to better improve the experience. Just good.
Janyesha
Janyesha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 7 日
It was ok..
Breakfast was advertised until a certain time but both days we went down it was cleared out and gone before we could get anything and the pool was closed. I feel like when you're booking a hotel with a pool there should be some type of communication made that pool won't be open
Rita
Rita,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Donald
Donald,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
Roland
Roland,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Accommodating customer service
I had to extend my stay many times during this trip and the staff was always accommodating in a timely manner to make sure I would be able to keep my same room including cancellations and rescheduling. I was very impressed.
Samuel
Samuel,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Generally good
The day was typical by one concern is that I tripped on a rug near the exit as I was leaving in the morning and I injured my ribs, which will probably be sore now for a few weeks. And for this, I'm not happy but everything else was good.
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
DAVID
DAVID,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
Okay stay
Chose this hotel based on reviews. It is an average hotel in need of upgrading and is rated way too high. On the other hand, convenient location.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Chelsea
Chelsea,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Great hotel
Room was clean and perfectly located. My room didn’t have any wash clothes or towels but I was able to get them quickly. Great service.
Amelia
Amelia,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
David
David,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
It's old and dated needs a face-lift wouldn't stay there again
Donald
Donald,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Property was well maintained. Close to many restaurants and shopping. Staff were very friendly and helpful.
Will
Will,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 23 日
Missing fixtures and amenities
Ashok
Ashok,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 22 日
Christian
Christian,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 22 日
The property was so hot smelt like mold and the shower didn’t work!