Never book with hotels.com. They charged us, but there was no room at the hotel for us when we got there. I had to dispute the charge on my credit card and we had to go find another hotel late at night.
真实旅客
1 晚家庭旅行
10/10
真实旅客
1 晚商务旅行
8/10
Heather
1 晚行程
6/10
Great location, very clean. Good breakfast selections.
Niceta
1 晚家庭旅行
10/10
GREAT place to stay!!
Melinda
2 晚家庭旅行
10/10
All of the staff were so friendly!
claudia
1 晚家庭旅行
10/10
Joshua
2 晚家庭旅行
10/10
Omar
1 晚家庭旅行
10/10
Friendly staff and great breakfast! Nice and clean room.
Kim
1 晚家庭旅行
10/10
Very nice hotel. Close to restaurants and shopping.
Rocky
1 晚行程
10/10
Clean and spacious
Christopher
1 晚行程
10/10
The hotel was clean and comfortable. We
were there for my daughter’s softball team. The team stayed in this hotel too. When we came down for breakfast there was a bucket full of water bottles on ice with a sign wishing them good luck. What a great added touch. Appreciate going the extra step.
Christine
1 晚家庭旅行
4/10
breale
1 晚行程
10/10
Very clean hotel and friendly service. Nice path out front for walking the dog.
Rod
1 晚行程
8/10
Christy
1 晚行程
10/10
Absolute great hotel. Clean. Friendly staff. Breakfast was the best I’ve ever had at and Holiday Inn Express. 10/10
Ian
4 晚商务旅行
10/10
While my stay started off rocky due to hotels.com messing up my reservation, it ended up being a very nice trip.
It started when I arrived at the hotel and was informed that i was only booked for one room instead of 2. I showed them my confirmation showing that i did indeed have 2 rooms forn2 nights. They informed me that something was booked incorrectly on Hotels.com's end, and that if id already paid through them, that i was goong to need to contact them. After contacting them, we found out that they had booked one room for the correct date and the other for September. The guy at the counter was super helpful and was able to arrange for them to cancel my stay in September and even called the manger and asked if they could honor the rate for the booking date instead of the current rate, which was $30 cheaper a night. She agreed and we were all sorted out. The rest of the stay was awesome. The breakfast was delicious and well maintained for the entirety of the serving time. The whole hotel was clean and very cozy. It was located in a good location with good access to restaurants and activities like bowling and miniature golf. The entire staff was friendly and seemed to genuinely want to make sure we were having a good stay. I will most definitely be staying in this hotel for any future visits to Ottawa, and i would recommend it to others as well. Thank you for an amazing stay!