Bugs in the room and in the bed. Room and bathroom was dirty, especiallythe shower.
The hotel also had the nerve to charge my credit card before I and my other family members checked in that day. The credit card on file was just for the hold of the rooms. I had 3 rooms, and each family member was going to check in and pay with their own card. They would not change it when we checked in. Terrible customer service and not a good, reputable business model to not follow the policy of "pay at hotel" at the time of arrival. Just a terrible experience and I would never stay there again and would definitely not recommend!
Deana
2 晚行程
6/10
Musty smelling, dirty grout in bathroom SO outdated! Beds were comfortable! No washcloths
Marianne
2 晚家庭旅行
6/10
Our room had an odd smell. Went into the bathroom and the bathtub/shower was moldy and chipped. Looking up, the ceiling had clearly leaked and there were large brown spots. Immediately requested a new room and staff were very accommodating. New room was much better. Clearly renovated but shower still had mold spots at the bottom.
真实旅客
1 晚家庭旅行
6/10
Alvaro
5 晚行程
6/10
The staff was professional, the outer door t the building wasn't locked, and the room wasn't vacuumed very well.
Gen
3 晚行程
10/10
It appeared to be a slow weekend at the hotel as we did not see many other guests. The staff was friendly and the room was clean and comfortable. Standard breakfast was included.
John
1 晚浪漫旅行
4/10
Cleanliness. Old bathroom fixtures. Shower wasn't cleaned properly.
Richard
1 晚浪漫旅行
10/10
William
1 晚行程
8/10
It was good
Dixie
2 晚行程
6/10
The hotel is old and dated. Nevertheless, the room was quiet and the bed was comfortable.
James
1 晚行程
4/10
Old & dated which is ok but dirty walls, floor, light switch etc. Needs better cleaning. And breakfast offerings poor.
On a positive note, beds were comfortable and it was quiet.
Susan
2 晚家庭旅行
6/10
Our room was nice enough, but the shower was barely warm.
Carrie
2 晚行程
8/10
Gregg
1 晚行程
6/10
Flies everywhere, we managed to swat and kill 8 but there were still a few more. The room was clean on the surface but could definitely use a deep clean (shampoo the stained carpets, clean baseboard, etc). Very old and outdated, could use a remodel to freshen it up.
真实旅客
2 晚家庭旅行
10/10
Chris
1 晚家庭旅行
2/10
Absolutely terrible, room had some sort of red dripping stain from ceiling, floor in bathroom was filthy. We only stayed one night of our three booked nights. After I checked out… I noticed a new charge on my card for an additional $ 155.00 , which no one could explain! Pay a few more dollars and stay somewhere else!!!
Andre
3 晚结伴旅行
8/10
We were there 4 days and never got our room cleaned or towels refreshed, or sheets changed - however, the Italian restaurant in the hotel was fabulous -
Sarah
3 晚浪漫旅行
4/10
It was dirty w mold around the tub & floors dirty and debris on floors
Barbara
6 晚行程
2/10
The staff was super nice but the deoderizer they used was so strong my eyes and nostrils were burning.