stayed for 3 days and my room was never cleaned or the trash taken out?
真实旅客
3 晚商务旅行
4/10
The staff were responsive and attentive. Overall, the hotel was in a good condition--clean, modern, and tastefully decorated. The weekend drew a lot of partiers and it created a lot of noise. The treadmills in the fitness center didn't work properly.
Eun Young
4 晚行程
2/10
Unfortunately we had a very bad experience. Small and soft beds, there was a small fire in the hotel in another room there was no manager and staff were unprepared and 2 minutes later still with the hotel full of smoke we were told to enter again, which is absurd because the smoke is totally toxic, we took our things and had to lose the whole day out because the rooms were uninhabitable. We received no information or guidance from the management. On top of all this, I was charged twice for the whole stay, causing me financial inconvenience, and so far I haven't received a refund or the correct charge.
Worst stay I've ever had
Bruna
4 晚商务旅行
10/10
Very friendly staff. Huge improvement over a couple of years ago. The rooms are spacious and clean. The beds are very comfortable.
Carly
1 晚行程
8/10
The TV ofer didn’t our expectations. No movies no show only only channels they wore about news!
Jan
3 晚家庭旅行
2/10
Horrible
Tasha
1 晚行程
10/10
Parking was very suspect. Homeless people living in and around the back parking lot. Also back door didn’t lock. Walked my dog and realized that. Anyone could just come in. Otherwise room was very clean and nice.
WILLIAM
1 晚商务旅行
4/10
Very frustrating. 4 night stay and the doors to hotel were broken all 4 days. No one was ever at the front desk. Had to wait for them to come from the back room. Sometimes quite a wait. Several items were broken in the room. “Jay” at the front desk was very lovely and helpful when she worked. This used to be a great hotel, as I have stayed there many times. After this trip, I may not return.
James
3 晚行程
10/10
Marcus
1 晚商务旅行
2/10
Robert
2 晚商务旅行
10/10
Lindsay
3 晚商务旅行
2/10
Abigail
1 晚行程
10/10
Stephen
3 晚行程
2/10
Very disappointing, room was filthy, stained. Bathroom lock was broken. We asked to have it fixed and that didn't happen. Heater didn't work for the first 24hours. Bar was never open overall very sad about our stay.
真实旅客
3 晚家庭旅行
8/10
Aaron
1 晚行程
8/10
Nice clean good breakfast
Mandy
2 晚行程
8/10
No airport shuttle as advertised. No accommodation to airport
Richard
2 晚行程
10/10
Good hotel to stay
Natalya
2 晚行程
8/10
There was some me areas in our room that needed a little repair and you could tell some things, like the door latch for the bathroom door, were not done professionally i.e. small screws drill directly into drywall with Molly's or cover plate, and the furniture in the bathroom as functional, but in need of repair, if that makes sense. It was an affordable and clean hotel and had a really nice breakfast.