We wanted to find a pet-friendly place to stay and landed here because options were limited. We will not stay here again. Room had a perpetual dank odor. Carpeting looked dark and dingy. Room had mismatched light bulbs giving off florescent lighting and warm lighting. Bath towels were too small to call bath towels and couldn’t be more worn out and thin. One towel had a hole in it; another tore when I tried wrapping the towel around me after a shower.
Free full breakfast was okay at best although by day 3 of our stay, the options dwindled down to barely nothing, making me think that they only replenish breakfast items 1-2 times a week versus daily.
The most annoying aspect of our stay were the room keys. They never worked when we swiped to open the door. We had to ask for new room keys three times. The third time we asked for new room keys we were asked why and we told them that when we swiped the cards they didn’t work. Their answer: “Oh that happens sometimes with the cold or wet weather; the swiping mechanism stops working.” Really? Try upgrading your old rooms, doors, locks, and the entire place while you’re at it. The gym room was downstairs in the basement which was in complete darkness until you entered. No wipes to sanitize the machines. No water in the water cooler; they placed a phone in top of the hole where the water jug usually sits. Dumbbells, weight balls and bench equipment were all Amazon Basics. Treadmill worked but was worn and old looking.