Stayed here few years ago great place to be. Had to check out day early for an emergency at work. they refused to give me any money back for the extra night I did not even stay at hotel when we were out of there before check out time. Sad to see some of these nicer hotels get ruined by horrible management and terrible customer service. Will not be coming back here
Braydon
Braydon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Costica
Costica,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Excelente
EDGARD J
EDGARD J,5 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Bernard
Bernard,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Rhett
Rhett,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Erinn
Erinn,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Nichole
Nichole,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Alain
Alain,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 26 日
Geir
Geir,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Sage
Sage,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 8 日
Our tub didnt drain when having a shower and the tub leaked so when we stepped out of shower if you weren’t careful you could have fallen. Countertop where coffee pot goes was very dusty. Starting to feel run down. We have stayed here many times.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Andy
Andy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Raymond
Raymond,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 11 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Every time we go to Banff we stay at the Royal Canadian Lodge. The junior suite is perfect! Staff is so nice 😊 love this place
JoAnne
JoAnne,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Nice rooms lots of space. Friendly staff
chayanna steenhart
chayanna steenhart,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 5 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Great Stay
We had a great stay at the Royal Canadian Lodge. The staff was welcoming and friendly and the rooms were clean and updated. Parking in the garage was very helpful especially in the winter.
The breakfast needs to be improved...I think frozen potatoes were used. The white flour bagels (everything bagel not available) seemed like they were from a grocery store. The bacon/eggs were cooked just right.
Not impressed with breakfast...we did not eat lunch or dinner there. Our server Elmer was outstanding! Friendly and professional. Neal/Concierge was also very helpful talking about where to go and see. The front desk person on Wed, Jan 22nd/evening shift was very nice.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 3 日
The staff were exceptionally helpful and pleasant!
Brandy
Brandy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Concierges & front desk staff were attentive & very very helpful. Went out of their way to make our stay very comfortable & smooth!
Ingrid
Ingrid,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 2 日
Greg
Greg,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Tracy
Tracy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Excellent hotel, concierge was excellent as was the staff who checked us in. Great location, great lounge, very safe and clean.