Convenient location, one minute’s walk to tram station, staff are polite and helpful, worth to stay
Wai Keung
Wai Keung,8 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 4 月 19 日
quiet but a bit far from the city center
close to monorail station
Peter
Peter,5 晚行程
Expedia真实住客点评
10/10 绝佳
2019 年 2 月 15 日
wen
wen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 8 月 9 日
物超所值
物超所值。離電車站近,只是附近不熱鬧。
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 5 月 7 日
Eric
Hotels.com真实住客点评
6/10 好
2017 年 8 月 15 日
We have 2 kids. Although they are free of charge, but the sofa bed is not comfortable for sleeping.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2017 年 7 月 28 日
洗澡間的排水相當的緩慢,造成浴室淹水至房間,洗澡遮蔽拉簾設計不良,太短了,有待改進。
洗澡間的排水相當的緩慢,造成浴室淹水至房間,洗澡遮蔽拉簾設計不良,太短了,有待改進。
CHIHCHANG
CHIHCHANG,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2017 年 3 月 1 日
feel good...but restaurant menu is not good enough, so limited.
Hou Chung
Hotels.com真实住客点评
4/10 尚可
2017 年 1 月 5 日
Family-oriented hotel in a quiet area
We traveled from Zurich HB to the hotel by tram on the 1st 2 days. It took us at least 8-10 mins by Tram 4 from Zurich, Sihlquai/HB stop to Technopark stop; while it took about half an hour on foot from the hotel to Zurich HB. 2 supermarkets are located in the opposite building named Puls 5.
The hotel is family-oriented, so if you don't have kids and are looking for a quiet place to stay, this is not the best choice ~ soundproofing is so bad. Every time when people next doors slammed the doors & windows, we could hear the noise so clearly and feel the wall shaking. We could also hear kids (next doors / upstairs) screaming and jumping. One more thing, since we arrived early and couldn't check in yet, we left our luggage at the hotel. However, the staff didn't store our luggage in a luggage room instead they just left everybody's luggage at the lobby ~ we think this is quite unsafe & not professional. Other than these, the room is actually very spacious; and the hotel's facilities are okay.
C
Expedia真实住客点评
8/10 很好
2016 年 10 月 17 日
this hotel is clean and tidy.
I am impressed by the professionalism and attitude of the hotel .not much
真实旅客
Expedia真实住客点评
6/10 好
2016 年 9 月 25 日
Staff at Reception / Check in are not friendly at all ! Only a young lady (forgot her name) is professional and provided good service. Other than this lady , other staff at Reception provide poor service to the customers. We arrived the hotel at 11:45 and asked a mature lady staff whether we can have room now. She said "Unfortunately your room is not available yet and check in time is 2:00pm. Then for some reason, we waited at lobby. Then I found another young tall lady who appeared more friendly. So I tried again. The young lady said no problem, please give her 15 mins for preparation. Oh my ! How come two different answers ! During our stay for 3 days, we also asked the staff (a guy and that mature lady again) some questions. They just answered I don't know......
Poor hotel !
真实旅客
Expedia真实住客点评
6/10 好
2016 年 8 月 6 日
Good view to farmhouses
Very good view to traditional farmhouses in swiss. Staff are veey nice and helpful. A little bit far from the train station and city centre.
I was very disappointed with the customer service from the Novotel Reservations team. Unfortunately, my wife fell sick and we had to cancel my plan partially. Even after describing the whole situation and sharing all the the travel documents with the Reservation department, they simply ignored my case and avoided to help. It was not expected from a reputed hotel like Novotel. If they care about their customer and discuss this matter further, I would love to talk to them.