Stayed in the neighboring room to the one we had last month. It's amazing how rooms right next to each other can be in such different conditions. Unfortunately this time the room had a malfunctioning smoke detector battery which was taken care of by housekeeping the next afternoon. The refrigerator motor ran, but did not cool and the food we had inside was lost. The bathroom off the bedroom had a broken shower curtain rod causing the curtain to shift to the center of the rod and making it extremely hard to not get water all over the floor. Housekeeping only seemed to replace the smoke detector battery , change out the towels and empty the trash. Bed was not made and no toiletries left for the night. Thinking it's time to try another hotel next time we visit Gatlinburg.