Lovely family stay, starting with a great check in experience. Loved the convenience of text notifications when our room was ready, as well as regular touch points to ensure we were having a great stay. We really enjoyed the pool, and the express passes and boat transfers to the parks were a great addition. Highly recommend for a family visit to the parks.
Melissa
Melissa,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Great hotel in amazing settings.
Philip
Philip,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Claudia
Claudia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Ian
Ian,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Estadia conveniente na Universal
Boa estadia. Equipe bastante amigavel. Restaurantes poderiam ter horario noturno ate 22h30.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Carolina
Carolina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
真实旅客
14 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Camille
Camille,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Glenn
Glenn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
David
David,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Lovely Hotel would recommend
We checked in early to receive universal fast passes, and dropped luggage off. We then returned later for room check in, unfortunately we were guided to a room that wasn't ready but after a quick discussion with the front desk this was sorted....
The room and bathroom were spacious but the beds were much smaller than expected. It was advertised as queen beds but were doubles.
The facilities at this hotel are amazing. And the boat transfer to the universal parks was quick and easy as well.
The staff were attentive and friendly...
Overall a lovely stay in a lovely hotel
Lucy
Lucy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Clayton
Clayton,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Alison
Alison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Georgea
Georgea,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Paula
Paula,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Jehnifer
Jehnifer,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Paulo
Paulo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Lynne
Lynne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Bianca
Bianca,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Annette
Annette,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Annette
Annette,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Trip was good. Communication could be better. First we were told our key card was our fast pass for Universal Studios…..only to find out later this did not include Epic Universe. Then we were told a shuttle ride to the airport was included only to find out this is only the case if you made reservations through the hotel directly and not through Hotels.com. We had to pay for a ride.