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Hotel & Spa Luna Canela Boutique

3.5 star property
Atlixco lodge with spa and outdoor pool

Choose dates to view prices

Photo gallery for Hotel & Spa Luna Canela Boutique

Relax in the hot tub surrounded by a deck and lush greenery.
Relax in a serene space with a calming ambiance, featuring a thatched roof ceiling and comfortable seating areas.
Relax in a serene outdoor space surrounded by lush tropical foliage and a thatched roof structure.
Relax by the pool surrounded by lush greenery and enjoy a serene atmosphere.
Relax in a shaded outdoor lounge with comfortable seating and amenities like a coffee station and bar area, surrounded by lush greenery.
Escape to Hotel & Spa Luna Canela Boutique, nestled near Atlixco Square. Unwind with a massage at the onsite spa, relax by the outdoor pool with sun loungers and pool umbrellas or enjoy a game in the arcade/game room. With free WiFi and an array of amenities like an outdoor billiards/pool table, this boutique hotel offers relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool and 2 hot tubs
  • Breakfast available
  • Fitness center
  • Pool bar
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Minibar
  • Arcade/game room
  • Free self parking
The current price is CNY874
CNY1,041 total
includes taxes & fees
Aug 7 - Aug 8

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Presidential Suite

Relax in a serene bedroom with a large bed, two nightstands, and a comfortable chair.

Presidential Suite

Highlights

Air conditioning
Smart TV
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Two single beds with white linens and dark headboards, set against a modern backdrop with a dark accent wall.

Luxury Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Relax in a spacious room with a large bed, seating area, and brick accent wall.

Junior Suite

Highlights

Air conditioning
Smart TV
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Relax in a spacious room with a large bed, seating area, and large window.

Luxury Suite

Highlights

Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Free parking
9.4 out of 10, Exceptional, 249 reviews
The price is CNY518
CNY616 total
includes taxes & fees
Aug 14 - Aug 15
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About the neighborhood

Map
Camino al Cerril s/n Col La Cabrera, Potrero Chico, Atlixco, PUE, 74218

What's nearby

  • Convento de San Francisco - 4 min drive - 1.9 km
  • Atlixco Square - 4 min drive - 1.9 km
  • Lighted Village - 4 min drive - 3.0 km
  • Parque Ayoa - 6 min drive - 4.2 km
  • El Cristo Golf Club - 8 min drive - 6.4 km

Getting around

  • Puebla Intl. Airport (PBC) - 59 min drive
  • Puebla–Cholula Tourist Train Terminal - 48 min drive

Restaurants

  • ‪San Miguel Arcangel - ‬4 min drive
  • ‪El Pastorcito II - ‬4 min drive
  • ‪All Week Cheer's - ‬15 min walk
  • ‪Tacos Macazehua - ‬4 min drive
  • ‪Tacos el Doradito - ‬4 min drive

About this property

Hotel & Spa Luna Canela Boutique

Hotel & Spa Luna Canela Boutique is a great choice for a stay in Atlixco. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a poolside bar, a fitness center, and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–1:00 PM
  • Poolside bar
  • Snack bar/deli

What to do

  • Pool table

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • 2 hot tubs
  • Banquet hall
  • Outdoor furniture

Accessibility

  • No elevator (single level property)

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 150 for children
  • Air conditioning is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 8:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

& Spa Luna Canela Atlixco
Hotel Luna Canela Rotamundos
Hotel & Spa Luna Canela Boutique Lodge
Hotel & Spa Luna Canela Boutique Atlixco
Hotel & Spa Luna Canela Boutique Lodge Atlixco
Hotel Luna Canela Culture Boutique By Rotamundos

Frequently asked questions

Does Hotel & Spa Luna Canela Boutique offer free cancellation for a full refund?

Yes, Hotel & Spa Luna Canela Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel & Spa Luna Canela Boutique?

Yes, there's an outdoor pool. Guests have pool access from 9:30 AM to 8:00 PM.

Are pets allowed at Hotel & Spa Luna Canela Boutique?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel & Spa Luna Canela Boutique?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel & Spa Luna Canela Boutique?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is 1:00 PM.

What is there to do at Hotel & Spa Luna Canela Boutique and nearby?

Hotel & Spa Luna Canela Boutique has a spa, an outdoor pool, and a fitness center, as well as an arcade and a garden.

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Hotel & Spa Luna Canela Boutique Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nice place.

Very pleasant and nice people. Needs a small amount of upkeep.
Marco, 4-night trip

6/10 Okay

TV not working and rooms look like not very clean.
Carlos, 3-night trip

10/10 Excellent

I like the personal and professional service
Marco, 1-night trip

4/10 Poor

Great employees but hotel systems and facilities are extremely disappointing, this is the second time staying there and is worst than the first time. Extremely difficult to lock/unlock the rooms, no room heaters (we were offered additional blankets though) uneven floors, I smashed a toe. Restaurant was not open except one day of my multiple day stay. The asked me for a credit card for incidentals and they charge me for an extra room by accident, management refused to return the money to my credit card, I am on the middle of disputing/reversing the charge through my bank. Never going back.

6/10 Okay

Lo bueno: cuartos muy amplios y cómodos, dormí delicioso, el agua del baño sale super calientita y la sala donde hay una mesa fue el lugar perfecto para una tarde de juegos y relajarse. Lo mas o menos: Requiere muchas renovaciones (toallas, humedades leves, hamacas) pero el personal es muy amable. Fue grato descubrir que tenían una cancha de padel donde amablemente te proporcionan pelotas y raquetas :) tambien hay bicis pero esas no nos dio tiempo de usar. Las bebidas muy ricas (recomiendo el spritz) y la comida tambien.
Loreanne, 1-night trip

10/10 Excellent

Cuenta con todo lo necesario para tener una estancia relajada
Roberto, 1-night trip

8/10 Good

El hotel es muy agradable para estar, aunque le hace falta un poco de mantenimiento es sus habitaciones y sentimos que el servicio estuvo un poco flojo.
Ernesto, 2-night trip

10/10 Excellent

Muy agradable
Luis javier, 1-night trip

10/10 Excellent

Marco Antonio Oropeza, 1-night trip

10/10 Excellent

Luis, 2-night trip

8/10 Good

Zendy, 1-night trip

8/10 Good

Tener estacionamiento techado es una oportunidad
Felipe Valencia, 1-night trip

8/10 Good

Andrea Mariela, 1-night trip

6/10 Okay

Falta mantenimiento en la habitación y el restaurante mal servicio
ROMAN, 1-night trip

2/10 Terrible

Mal, con poco personal y sin insumos

Agridulce. La verdad si tengo la necesidad de explayarme. Vine con mi familia de descanso. Los cuartos bien, normal para lo que uno está pagando. La atención y el trato de las personas es MUY bueno pero el servicio es MUY malo. Por qué? Porque básicamente no tienen nada de tomar o de beber o insumos para trabajar en general, algo grave pasa en la administración de ese lugar. El miércoles llegamos y básicamente a la hora de la cena no tenían nada de cenar. Tenían dos o tres cosas muy básicas porque no tenían insumos para hacer como el 50% de su carta. Al otro día no había catsup para las papas (quien no tiene catsup en su hotel cuando las únicas cosas que sirves se sirven con catsup), no había la mitad del menú de desayunos y en la alberca básicamente solamente dos o tres cervezas y tequila o ron. Comimos fuera del hotel pero para la cena nuevamente con muchísima dificultad para pedir algo de cenar porque no había muchísimas cosas de cenar. Básicamente de toda la carta solamente club sándwich, hamburguesas y tacos de arrachera (lo mismo que había en la comida). Al otro día en el desayuno mejoró un poco la cosa porque ya tenían omelettes aunque pedimos inicialmente molletes y nos dijeron que no había. En la comida ya no pedimos nada fuera de lo que habíamos pedido y no nos habían negado previamente así que equis, hamburguesas y tacos. En la cena nuevamente pedimos cosas de la carta: consomé y no había, por lo que cambiamos a tacos de cecina y no había, entonces tacos de arrache
Jimena, 3-night trip

2/10 Terrible

Uy mal lugar para lo caro que es. El lugar estaba sucio, la puerta de la habitación imposible de cerrar, la mesa de billar sucia, rota, mal ubicada. El jacuzzi todo sucio en mohesido. En el baño no hay ningún artículo que debería de estar en un hotel spa. El baño con un solo papel higiénico, sin klennex. El número de recepción nunca contesta. Tuvimos que bajar a la recepción a qué nos atendieran y después de más e media hora nos enviaban lo solicitado. No hicieron el servicio de la habitación hasta que fuimos a reclamar a las 4:00 pm y todavía nos reclamaron. En verdad un pésimo lugar. Restaurante carisimo, mala calidad y pocas opciones.
Dlgpue, 2-night trip

4/10 Poor

Las toallas estaban rotas, le hace falta muchísimo mantenimiento
Irvin, 1-night trip

8/10 Good

Lindo, pero detalles en el servicio

El lugar es muy lindo, la habitación me la entregaron después de 4:30. Deberia mejorar en su restaurante no tenian desayuno a la carta y buffet no se veia nada apetitoso. No servia el aire acondicionado, reporte y nunca llegaron. Es importante que las habitaciones cuenten con telefono para comunicarte a recepción y aqui no lo tienen.
Georgina, 1-night trip

10/10 Excellent

Ivan Alberto, 1-night trip

10/10 Excellent

tingo, 1-night trip

8/10 Good

Miguel, 1-night trip

6/10 Okay

Le falta atencion al cliente, mantenimiento y personal, no coincide el pago vs el servicio entregado
Javier, 1-night trip

8/10 Good

Las habitaciones cuentan con camas, sábanas y almohadas ya un poco viejas pero todo lo demás excelente
maria del rosario, 1-night trip

8/10 Good

La recepción nunca contestó el teléfono. La televisión no sirve El azulejo del baño sucio.
GLORIA, 1-night trip

8/10 Good

El único inconveniente fue que a las 10:30 PM quisimos cenar y ya ni personal había. Contraté 3 masajes y sólo contrataron 2 personas por lo que hubo que esperar. Me golpeé con la madera salida de la cama y no tenían lo necesario en el botiquín
Monica, 1-night trip