I booked a king size room and was given a double queen. My room had bad stains in the carpets. The toilet did not have a toilet seat. The mattresses were absolutely horrible to sleep on. Their room cleaning service is only available without notice if you stay for more than 4 nights. The customer service at the front desk really just verbally tells you what you want to hear. When you ask for things, you have track down the hospitality staff to get what you need.
Delesa
Delesa,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
WORST HOTEL EVER PLEASE DONT WASTE YOUR MONEY
Terrible terrible HORRIBLE HOTEL IVE EVER STAYED IN I spent 450 dollars on a smelly nasty room jacuzzi had bugs insects hair in it bathroom light fixture was in the shower with the light broke dirty sheets and comforter and I asked to speak with the manager every day they said he was going to be there and never showed to get a refund I don’t recommend any body to stay here.
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Disappointed
we had to go back down to front desk because we had no remote for the tv
There were no washtowels had to use hand towels.
No kleenex
No info on how to use tv - crappy selections for what we could figure out.
Disappointed.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
Aracelis
Aracelis,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
This property seems like focused more on long term discount stay.
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Maria
Maria,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
I’ll rethink that
It wasn’t what I expected for the price and there’s too many smoking going on weed and cigarettes right there by the entrance door and people arguing by the door
Stacey
Stacey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Olawale
Olawale,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Antonio
Antonio,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
Por fallas en el aire acondicionada nos tuvieron que cambiar de habitación. El domingo no nos hicieron la habitacion
Antonio
Antonio,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
This hotel was one of the worst hotels I’ve ever been to. The room needs major upgrades, the walls are super thin. You can hear everything going outside of your rooms. Highly recommended not staying at this hotel.
Hollie
Hollie,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Pass it up!
Debra
Debra,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 31 日
Toilet was clogged, the multiple receptionist we brought it up to said they didn't have a plunger, which was clearly bull, and were in no rush to solve the issue. It wasn't until the next day when what looked like the manager (?) opened the Janitor's closet and found a plunger immediately after talking to him about it. 😐
Marco
Marco,4 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
Horrible
My room was missing 3 light bulbs, no cups or coffee, no internet, my phone didn’t work and they gave us 1 towel for a 2 bed room. They do not have the amenities as promised on line.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Staff made the stay great! Any issues we had they fixed immediately. Very nice.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
Dont bother staying here
If i had to sum it up in one word it would be "horrible"
Construction in the main lobby. No plug ins for phone charging near the bed. No working lamps near the beds. Curtain in my room was no existent so the sun light beamed in at 6AM and woke me up.
Desk chair was battered and torn.
Tv didnt have channels and requires you to log into your own streaming service.
All the doors into the building didnt work. So if you parked in the back you had to walk all the way around to the building.
When i went to check out there was nobody at the desk and i was left standing their for 10 minutes before a female worker came around from the corner with apple earbuds in. Probably talking to her friends and not working.
Reviews on hotels.com made this place seem great but it was not.
Ryan
Ryan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
There was a bullet hole in our window on the fifth floor…the room itself was fine and clean.