hola todo fue horrible al llegar no sabían de mi reserva cuando por fin logro entrar tenian que cobrarme un fit de 700 dólares porque no sabia de mi reserva no había entrado aun para retornarlo al ellos recibir la reserva un show porque tampoco podía poner mi tarjeta en dólares sin que solo en pesos hasta que me tuve que ir del lobby de tanto que duraron para darme alguna respuesta
scarlet
scarlet,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
mario j
mario j,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Lugar incrível! Voltaremos com certeza!
Benedito
Benedito,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
food not so great
We have an amazing time, but the food quality was our only concern the only 2 great places was breakfast at el lago and sbg & shibuya in la marina
Ashley
Ashley,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 2 日
Too many issues for the price
The vacation planner coordinated the arrival private car for our arrival. It was not there. Be prepared for several drivers to surround you and try to get you to hire them. Our vacation planner also scheduled a pottery lesson for my wife but sent us the wrong instructions on where to be so we wasted our last evening sitting and waiting for an hour for no one.
Our bathtub did not work in our room but the shower did. For a luxury resort, we expected all of the plumbing to function.
The concierges were great, if we ever go back (doubtful), we would bypass the vacation planner and just setup thru the concierge.
Steven
Steven,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
El aire sonaba mucho, el cuaryo de al lado se oian las personas, el carro de golf sonaba muy duro, el telefono no comunicaba a la recepcion.
Ivan
Ivan,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Absolutely perfect. Calm atmosphere. Luxury all around. Massive land perfect for exploring.
Jennypher
Jennypher,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Increible todo
Ivan
Ivan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Carmen
Carmen,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Sidney
Sidney,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Stacy
Stacy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Amazing staff and amazing resort. Expensive but worth it
Catherine
Catherine,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Amazing!
Christopher
Christopher,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Love everything about this property.
mayrel
mayrel,2 晚结伴旅行
Orbitz真实住客点评
8/10 很好
2025 年 4 月 28 日
All of the staff were incredibly polite, and very helpful. Check in too a long time.
The equistrian center staff were very organized and kept the group safe on a trail ride, although I did not expect 20 people on our ride. Way too many. As an experienced rider, I would have like more for the money. The horse staff were excellent.
I would like a better representation of the villa that you rented before you arrive. Confirmation pictures. The villas are very different. We did not get the villa that was represented to us but ours was lovely. Our friends were very unhappy with their villa, no air conditioning etc., and could not get it changed. This was a huge negative for them.
It is a huge- but lovely property- amazing in so many aspects, and sometimes there was confusion with services due to huge size ??