Walked in the hotel had a smell. I wanted to give them the benefit of doubt so I went ahead with getting a suite. The room smelled and the carpet was severely stained. Asked for another room and no smell but carpet was stained and trash was under the bed, bathtub was stained. Immediately asked for a refund. This was a family trip but I wouldn’t want to risk my family health in there honestly
Tashara
Tashara,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Everything was good, except the internet. I had not access or was kicked out. I spoke with the front desk and they tried to help, but when in the room, not in the hall or lobby I could not get it, it did not show available, or in the rare occasion it showed, I would be booted off and it would disappear.
Lisa
Lisa,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
While the hotel served its purpose of a place to stop and sleep a night on our trip I would pick somewhere else next time. The main reason being the flooring was gross, dirty and stained. The fan blades in room were caked with dust and no bedding for pullout couch. However the beds were clean and comfortable and the air worked well. The location is fine, lobby and common area was clean. Breakfast was ok and staff was courteous.
Dan
Dan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Had to park in the back side,no spaces available up front.
A tractor trailer took up 8 spaces in a very
limited parking lot.
No ice available and toilet seat was so loose,its almost falling off.
The room was nice and clean and comfortable.
Bo
Bo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
This is always our go to hotel whenever we stay in the area. This stay was especially pleasant. Another family that was staying at the hotel had a son that played the piano while we were eating breakfast.
Karen
Karen,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Only time a person was at the front desk was in the morning during breakfast. Otherwise you had to call & wait for someone to show up. It was outdated but clean. The only ice machine was on the 1st level and was out of ice our stay.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
Amber
Amber,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Great customer service
Anne
Anne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Would stay again
Friendly staff, comfortable beds, good location.
Brittany
Brittany,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 3 日
4 night stay would have been okay other than have the toilet back up and overflow on day 2 at 3:30AM. This necessitated a visit to the one person front desk where all they could do for me was hand me a mop and plunger. Neither of which was useful as the plug in the sewer line gave no response to the plunging. Ended up having to move the 3 people and little dog in our party to another room in the middle of the night from a first floor room to the supposedly only available room on the 3rd floor. No compensation for our troubles was offered or given. Will never stay here again.
Jeff
Jeff,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Customer Service from the staff was phenomenal.
Ricardo
Ricardo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Mary
Mary,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 22 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Our room was lovely. Clean, comfortable, just right for a short stay. Only complaint was insufficient soundproofing between floors. Guests above us came in just as we were falling asleep, about 11:15. Footsteps back and forth across the room many times sounded like it was in our room, and made it difficult to fall asleep. We would stay there again, though.☺️ Proximity to the airport and our son‘s home make it convenient.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Great service, quiet and family friendly.
Vanessa
Vanessa,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
luci
luci,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Check in was smooth and eay but there was a discrepancy in my expected charges and what i was charged. Had trouble with TV but staff were quick to fix. Also had trouble with key cards. Not fun getting back to the hotel late and then not able to access the room and then have to run down to the desk for a new one. It happened the first night and then again withboth key cards night 2. Food was adequate the first day but came down to no hot food on day 2. Staff were quick to remedy but we had to wait for the foid to be prepared. Staff need to be checking and cleaning up during the breakfast hours. We have been staying here when we come to visit family for a while now. Maintenance is down. It also seems staff appear when needed but it requires calling on the house phone. It would make sense for staff to be readily available during breakfast hours as well as popular check-in and out hours.