Wide room, but the sheets are not so clean.
House keeping staffs are the best, but the check-in counter staffs are not so friendly.
Yichun
Yichun,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
Kathleen
Kathleen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Ashley
Ashley,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 3 日
Hotels needs improvement
We booked for 3 nights. First night our room was hot and stuffy- temperature was 27C, when I raised this staff said it’s central climate control & heating comes on when outside temp is below 18C - nothing can be done apart from supply fans & open windows (room facing a busy noisy road) so we had no sleep. We changed rooms the next day to face a quieter side of building but somehow the air conditioning was now working at 20C and outside temp was below 18C? Room was dusty & not cleaned properly as skirting boards were covered in dust. I know it’s only 3 star hotel but I would expect room to be cleaned properly.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Sanj
Sanj,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Muito bem localizado, perto de tudo.
Mari Carmen
Mari Carmen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Graydon
Graydon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
Great hotel! Will stay again.
Great location! Close to hearing you'll need to enjoy Banff. The underground parking was easily accessible and felt safe. The hotel staff and amenities were great. The only complaint we have is that our AC somehow stopped working half way through our stay and the room was getting very warm. We just cracked our balcony door opened and it solved the problem. I'm not sure if it'll be harder to tolerate on hotter days, but it was fine for us. I'll still recommend this hotel and would use it again.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
We had one of the Lodge Suites so we had a lot of space for just two people.
A little surprised when we got there at 8.30pm that a function had taken over the only open restaurant in the hotel (meaning we had to go out to get dinner after a long flight across the Atlantic) and also that the buffet breakfast would only be available on the first day as the restaurant would then be refurbished. Advance warning would have been nice.
But location is great between the town centre and the Bow River. Rooms are clean, comfortable and quiet. And the A La Carte breakfast in La Terrazza restaurant while the buffet area is refurbished is really good.
Overall a very enjoyable stay.
Graham
Graham,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Great stay in newly renovated room. Food good in restaurants. Appreciated the flexibility of the front desk. Only issue is that it is pretty pricey.
Ken
Ken,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Newly renovated property - very comfortable!
Benjamin
Benjamin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
I love the hotel
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Convenient hotel, close to everything
Budiman
Budiman,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Love this place
New room is beautiful and spa pool and steam room with aroma is so relaxing. The hotel is very convenient in the downtown core
Yi
Yi,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
真实旅客
4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Fantastic hotel in the perfect location. Walking distance to everything in town. The room does not have air conditioning so you have to sleep with the patio doors open. This seemed risky to me. Otherwise this is a fantastic hotel
Larry
Larry,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Great room great location
Our stay here was incredible!!! We booked this last min, when we arrived at the hotel we were able to get our room right away. We have not stayed here in quite a few years and were pleasantly suprised with the updates that have been done to the rooms!! The pool was great as always. We had drinks in the bar in the evening the staff was amazing!! Couldn’t have asked for a better stay
Jenny
Jenny,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Sean
Sean,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 16 日
This place is sooooo pretentious and they think they are sooooo important. Banff is just a little hick town with a nice view. Deal with it!
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Rajandeep
Rajandeep,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Location!
Great location! Everything is within walking distance and there are great options for dining and shopping. Room was renovated and very nice. Great options for hiking and exploring