The room that we booked had already been given out so we had to stay in a smaller room with five occupants for one night. The following day, the room they gave us the bedsheets were dirty. And both times the keys would not work for the rooms. Also, in one of the rooms there was baby spiders on our bed.
Juan
Juan,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 25 日
Liz
Liz,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Athena
Athena,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Pam
Pam,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
We had a wonderful stay with my family. Will be staying there again.
Zack
Zack,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Valerie
Valerie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Unique stay in Old Town
Enjoyed this quick weekend stay at the Hacienda Hotel in Old Town. It truly is a unique hotel with very much an old Southern California style with multiple buildings and a plaza in-between them. Please note that there are many elevators and stairs to get from one building to the next. One plus is the free shuttle at the top of the hour between hotel and airport. Unfortunately, the driver was out when I arrived at the airport, so the shuttle didn't leave the hotel on time at the top of the hour and brought us to the hotel shortly before 9 pm, thus we had to wait for a full hour for the shuttle. The front desk manager who ended up driving the shuttle that evening ended up calling ahead to make sure the restaurant on site (The Old Town Tequila Factory) would stay open for us for dinner. Leaving the hotel to the airport on the shuttle was a much smoother experience. The hotel is also close to the Old Town Historic Park and within walking distance of the tram station.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Joe
Joe,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Ac didn’t work and restroom was super dirty and never for got towels we requested
Theresa
Theresa,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
Roseann
Roseann,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Hotel full of character
The hotel is set in an elevated position just above the old town, so is in a great location. The style of the hotel matches the location perfectly, and the rooms have communal balconies with seats overlooking the old town below.
Kevin
Kevin,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
never received room service, husband called and no one still showed up. he had to go to the lobby to ask for towels , tiolet paper, trash bags
Roxanne
Roxanne,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Go-to Stay in San Diego!
I love staying at the BW Hacienda in Old Town San Diego. Its literally steps from the main area. The hotel property is always clean and everyone is so friendly. They have a van to help you get to and from your transportation. Just make sure to let them know ahead of time. Fresh cold water and GOOD coffee in the lobby. Great spot, nice people!
Divya
Divya,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Good for only one night.
The stay was thankfully one night. It wasnt good but average. The bathroom exhaust/vent fan was broken. The room was old and needing renovations. The entire place needed renovations. Parking was so cramped you risk door digs on your car. Im skinny and i struggled getting out of my car.
Lina
Lina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Anne
Anne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Old tow La hacienda hotel
The stay was nice and comfy. The hotel and room is a little out dated but over all the stay was great. Great view and close to shopping and dinning. Very convenient. Will be staying here again
Blanca
Blanca,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Gabriela
Gabriela,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 5 日
Staff nice bit condition of pool was awful.
Staff is really nice. Condition of rooms is dated but it is in Old Town so it fits the ambiance. However, the pool was gross. It was green the whole time we was ere there and we couldn’t use it. The kids were sad but I was not going to chance it.