A great place to stay, staff friendly and helpful. We arrived after the restaurant closed and staff told us to order a take away to the hotel and offered to bring it to the room. Excellent customer service.
Dianne
1 晚家庭旅行
10/10
This Hotel has a we laid out Bar/Resteraunt , the rooms are clean and tidy with enough soace.
They also have on sire Starbucks coffee shop..
The best thing is the Gym and pool, it is welllaid out and verry clean
Jonathan
3 晚商务旅行
8/10
Beds a bit soft, but no chair in the room. They did bring a fan or it would've been unbearable. Limited power outlets and none at the bed, so got an extension cord for our power strip (brought from home). Door didn't lock.
Food was good, but no food options before 8am on Sundays... difficult if you have an early flight! No takeaways allowed either.
Melony
1 晚家庭旅行
10/10
Niraj
1 晚行程
4/10
Adrian
1 晚商务旅行
10/10
Michael
1 晚行程
8/10
Damian
1 晚商务旅行
10/10
Martin
1 晚行程
6/10
Alan
2 晚商务旅行
8/10
真实旅客
1 晚行程
8/10
The beds aren’t designed for people under 5’6”. I needed assistance or a run up to get in. The bed itself was too soft for us and we both woke with back pain. Only because we’re not used to it. The pillows somehow generated heat and the blind fell off when we opened it in the morning. My breakfast coffee mug had a crack in it that spilled coffee everywhere, sorry about that. We actually really enjoyed our stay. The room was lovely and clean, the food, surroundings, facilities and service are excellent.
Jane
1 晚行程
6/10
The hotel itself was of a good standard and the club room was a nice clean room. The staff were friendly and efficient and the food good. Thats the plus points.
The negative the room although a club room didnt have air conditioning and was very hot as it was a hot night. Also the hotel is on the flight path to Manchester airport so jets were passing every 5/10 minutes until circa 11pm and then start again circa 5:30am. As i was there for a business meeting I feel more tired than i would have done if i had driven the 2+ hours it would have taken me from home.
Ian
1 晚商务旅行
10/10
Great last minute find
aliysa
1 晚行程
8/10
David
1 晚商务旅行
10/10
Amazing hotel they couldn’t do more for us but the rooms were boiling struggles to sleep was so hot and air con didnt work they did give us fans but didn’t help a lot staff was great and hotel is gorgeous facilities are great :)
Olivia
2 晚家庭旅行
2/10
Ryan
1 晚行程
8/10
Parminder
2 晚行程
8/10
Paul
2 晚行程
6/10
The hotel was very
Gillian
3 晚家庭旅行
10/10
Always a decent place to stay. Lovely staff
真实旅客
1 晚行程
10/10
Daniel
2 晚行程
10/10
Dom
1 晚商务旅行
10/10
Debbie
2 晚行程
2/10
The hotel room we stayed in is looking very tired, all the doors bang even going into the bathroom.
Are room was never cleaned during our three night stay, all they did was replace the towels and take away the dirty mugs.
There was a main room light not working and the general feel of the hotel is looking tired a part from the bar area.
We tried to report some of the above issues to reception, but it was empty with no staff around to deal with our complaints