Stayed for 1 night with my wife, arrived and received a glass of fizz which was nice, room had to be changed from an accessibility room ( automatically assigned to us) so ended up having to pay for upgrade of £10, give room 503 which was very nice but floor was very noisy walking across it, not ideal for room below, raised this with front desk when leaving to be told the building is over 100 years old, which is fine but none of the hallways had squeaky floors, apart from that ideal location for night out in the city centre