Very disappointing. Cost of the room over £250.00 per night. Mould in bathroom, dispenser dirty. Decor in reception rooms very dated and depressing. Expected waitress service for breakfast, food was good but coffee/tea machines! No fresh coffee tea. Overall would not recommend and value for money absolutely not.
Linda
Linda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Nina
Nina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Weekend retreat
Fine for a short trip but car park not big enough
Tim
Tim,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Beautiful hotel, was a bit disappointed not to be in the old building, for the price we paid.
No air conditioning, which due to the extremely hot weather, (not the hotels fault), made sleeping difficult as the room was too hot.
Sheila
Sheila,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Great hotel
Such a lovely hotel with lovely food and drink served by very friendly staff.
I was slightly disappointed with my room as others in our party who had paid the same rate had a fridge in the room ( it was 29c on the day of our stay ) and also bedside plugs - I suffer from sleep apnea and have to sleep with a Cpac machine which ness plugging in - unfortunately I was unable to use this machine on one night thus effecting my sleep that night.
However, I lovely mental stay and would love to return one day
Thank you , Rob.
Rob
Rob,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Great place, lovely area, friendly staff
Stayed here so many times for business trips, but such a friendly place and great for families as wll
Ben
Ben,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
Premium room not premium at all
Very nice hotel, stayed ther 3rd time. Decided to go for a premium room this time, paid significantly more for a premium room but couldn’t say what was premium about it, same size as standard room, bathroom even smaller, no aircon or even fan, no mini fridge, total rip off to charge much more for same standard like normal room. So next time just don’t bother and take standard room as hotel itself is really nice and perfect location
SLAWOMIR
SLAWOMIR,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Good thanks, again.
andrew
andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
John
John,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Disappointing stay
Very dated interiors, weak shower pressure (almost dribbling), no shower gel (shower gel dispenser empty, had not been checked by cleaners), room was stifling hot but thankfully there was a fan in the room. Breakfast was mediocre at best. We travel to Malvern fairly frequently and will not be revisiting this establishment
Gabriela
Gabriela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
We had the Elgar suite which was large with a huge bed tub chairs tv complimentary drinks. The bathroom had a bath with shower over. Check in very quick .Staff very friendly . The buffet breakfast was lovely with big choice. The cooked breakfast was extremely good.
We stayed two nights and really pleased with room and service we will visit again.
idwal
idwal,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Nick
Nick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Lovely stay in trying times
My second stay at the Abbey Hotel and as expected the facilities were great and the staff efficient and friendly.
Some unusual circumstances led to my stay and the staff even help with those.
Max
Max,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Miles
Miles,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Liane
Liane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Paolo
Paolo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Stuart
Stuart,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Miles
Miles,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Deborah
Deborah,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
Nice beds, boring breakfast
Lovely building in a great position. The room was clean and decent & the beds were extremely comfortable. We were a bit disappointed by breakfast however. For the room price we hoped for nicer than the bog standard buffet fry up & toast machine.